Comparison

Hero Care vs MyFountain CO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hero Care

This app provides military members, veterans, and their families with resources for emergencies, deployments, and accessing vital services. It facilitates emergency communication and offers information on benefits, mental health, and job resources.

Highlights
  • Emergency communication link
  • Submit emergency requests
  • Access Red Cross services
  • VA benefits information
  • Job and mental health resources
  • Locate facilities
  • Wellness plan creation
Features
Read full description

Hero Care by the American Red Cross is a complete solution for members of the military, veterans, and their families to prepare for, cope with and respond to the challenges of military service. The Red Cross is the only civilian organization authorized to serve as the emergency communications link to service members with their families back home. Hero Care enables families to easily set up and submit an emergency request should circumstances at home require it - 24 hours a day, 365 a year, no matter where in the world service members are stationed. The app also guides users through the various services offered by the Red Cross to assist families before, during and after deployments, as well as containing a variety of other critical information:VA facilities locations, benefits information, mental health/substance abuse and job resources. Features: - Free and available in English and Spanish - Military members can use the app to easily complete and submit their Family Identification Card making the processing of any family member’s emergency request quicker - Military family members can initiate an emergency request at the touch of a button with the required information securely stored in the app - Learn of the extensive and non-emergency array of services the Red Cross provides to the members of the military, veterans and their families, including: Financial assistance, Reconnection Workshops, Pre-Deployment preparedness, etc. - Learn about the various benefits offered by Veteran’s Affairs for service members, veterans and their families, along with contact phone numbers and web addresses - Get help applying your military skills to a civilian job via Vets 2 Careers, substance abuse or mental health treatment via SAMHSA, and other local resources and opportunities via Unite US - Easily locate Red Cross shelters and offices in your community as well as a variety of VA facilities, including hospitals and benefit centers. - Families can capture a moment and share with service members using a variety of themed frames; military members can let all their friends and family back home know when its their service anniversary -Create mental, physical, and social wellness plans that help you build resilience and overall well-being.

About

MyFountain CO

Stay informed about public safety, community events, and local services. Easily pay utility bills, report issues like potholes or code violations, and submit complaints.

Highlights
  • Public safety incident notifications
  • Community event reminders
  • Utility bill payments
  • Report potholes
  • File complaints (illegal dumping, overgrown grass)
Features
Read full description

MyFountain CO allows residents to stay connected with notifications about everything from public safety incidents to community event reminders. It also provides a convenient way to pay a utility bill, report a pothole, and file a complaint about illegal dumping or overgrown grass. MyFountain CO does it all.

Screenshots

Hero Care3 screens
MyFountain CO3 screens

Verdict

The call

The clearest difference is rating: Hero Care at 4.3 against MyFountain CO's 3.5. Hero Care also leads on review sentiment (36% vs 0%) and ratings volume (32 vs 2). MyFountain CO's advantage is monetization model (free vs ad-supported) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hero Care holds the better App Store score, 4.3 against 3.5. That said, the two scores are not equally well evidenced: Hero Care has 32 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 36% of Hero Care's written reviews are positive against 0% of MyFountain CO's.

UpkeepUpdate frequency

Hero Care ships an update every 4 months, MyFountain CO every 8 months. The most recent releases landed on October 24, 2026 and October 16, 2026 respectively.

Scorecard6 real differences · 4 level
Hero Care versus MyFountain CO: the parameters behind the verdict, then further details
ParameterHero CareMyFountain CO
PriceFreeFree
Rating4.3 (32 ratings) — better3.5 (2 ratings)
Positive reviews35.7% of reviews — better0.0% of reviews
Number of ratings32 — better2
Update frequencyEvery 4 months — betterEvery 8 months
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS26.015.0 — better
Further details — not scored
Size51 MB47 MB
Age rating4+4+
DeveloperAmerican Red CrossGOGov, Inc.

Customer experience

Hero Care

All ratings32 ratings
Positive81.3%
Neutral3.1%
Negative15.6%
Written reviews14 reviews
Positive35.7%
Neutral28.6%
Negative35.7%

MyFountain CO

All ratings2 ratings
Positive50.0%
Neutral50.0%
Negative0.0%
Written reviews1 reviews
Positive0.0%
Neutral100.0%
Negative0.0%

In-app purchases

None

Hero Care

No in-app purchases

None

MyFountain CO

No in-app purchases

Questions

Is Hero Care free?
Hero Care is free to download, with no in-app purchases.
Is MyFountain CO free?
MyFountain CO is free to download, with no in-app purchases.
Which has better reviews, Hero Care or MyFountain CO?
Hero Care is rated higher. Hero Care averages 4.3 out of 5 from 32 ratings, while MyFountain CO averages 3.5 from 2 ratings.
Do Hero Care or MyFountain CO have ads?
Neither Hero Care nor MyFountain CO shows ads.
Which is updated more often, Hero Care or MyFountain CO?
Hero Care ships an update every 4 months, and MyFountain CO every 8 months. Most recently, Hero Care was updated on October 24, 2026 and MyFountain CO on October 16, 2026.

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