Carrier® Service Technician vs HomeKeep+

Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies, and equipment—and manage sites in the field—is ours. The Carrier Service Technician app brings residential and commercial technician tools together in one Carrier experience. Whether you’re standing in front of a residential unit or covering commercial sites and equipment, the app is built for how technicians actually work on the job. Use the same Carrier sign-in you already have. Your role and permissions carry over, so you see the sites, equipment, and content you’re authorized to access—no new account, no new password. RESIDENTIAL TECHNICIAN EXPERIENCE Whether it’s warranty repairs for Carrier equipment or non-warranty repairs on any make or brand, the app helps you identify the right part at the job site. On-board GPS helps you find the closest location for parts when you need them. COMMERCIAL TECHNICIAN EXPERIENCE Field-ready tools for commercial sites and equipment—without opening a laptop. Get a quick read on the sites you cover, check equipment status on the spot, and dig into site and equipment details when you need specs and history. Work offline in basement mechanical rooms or on rooftops with no signal; your data caches and syncs when you’re back online. Meet Willis—ask about an alarm code for troubleshooting steps, or search official commercial OEM manuals and pull the section you need so you spend less time in PDFs and more time fixing the unit. KEY FEATURES Residential & field service • AI Assistant (Beta) — Ask technical questions, get support, and troubleshoot using model number inputs • View Customer System Online — Look up customer details with advanced search filters • System Capacity Calculator — Calculate airflow capacity based on job-site conditions and specs • Product Registration — Register equipment quickly from the field • Intelligent Equipment Search — Find equipment by scanning a serial barcode or entering a serial or model number • Parts Identification — Access accurate parts lists for selected equipment • Technical Literature Access — View technical documents with advanced filtering • Warranty & Service History Lookup — Retrieve warranty details and past service history by serial number • Nearest Parts Center Locator — Use GPS to find the closest Carrier Parts Sales Center and get directions • Totaline® Parts Cross-Reference — Find equivalent and compatible parts • Job Management — Create and manage job records and associate parts for future reference • Secure HVACPartners Access — Log in for restricted technical content and documents • Product Catalog — Browse and search the full Carrier product catalog • Technician Training Resources — Access online training modules • Tech Tips Video Library — Watch short, expert-led troubleshooting videos • Interactive Troubleshooting — Step-by-step guided diagnostics • Bluetooth Diagnostics & Firmware Updates — Pair with compatible systems for real-time fault data, performance metrics, and remote firmware updates • NFC Connectivity for Installer Tools — Configure installer settings, retrieve diagnostics, and support service board replacement on supported equipment Commercial field tools • Site View — Quick status across every site you cover • Device Manager — Equipment status when you’re on site • Site & Equipment Details — Specs and history in the field • Offline Mode — Keep working without signal; sync when you’re back online • Willis — Alarm troubleshooting and commercial OEM manual lookup • Faster Field Workflows — Quicker loads and fewer taps for common tasks One app. Same Carrier sign-in. Built for technicians in the field—residential and commercial.

HomeKeep+ is your personal home maintenance command center. Never miss a filter change, appliance inspection, or warranty deadline again. SMART MAINTENANCE SCHEDULING Add your appliances — from HVAC systems to water heaters — and HomeKeep+ automatically creates maintenance tasks based on manufacturer recommendations. Get timely reminders so you can fix small problems before they become expensive repairs. HOME HEALTH SCORE See your home's overall maintenance status at a glance with a simple A–F health grade. Stay on top of overdue and upcoming tasks from a clean, intuitive dashboard. WARRANTY TRACKING Log warranty details for every appliance and get alerts before they expire. Never lose track of coverage again. COST ANALYSIS Track every maintenance expense with monthly, yearly, and category breakdowns. Beautiful charts help you understand where your money goes and plan your budget. SEASONAL CHECKLISTS Built-in seasonal maintenance guides for spring, summer, fall, and winter. Customize with your own tasks to match your home's unique needs. SERVICE PRO DIRECTORY Save contact details for your trusted plumber, electrician, HVAC tech, and other service professionals. The right help is always one tap away. MULTI-HOME SUPPORT (Pro) Own a vacation home or rental property? Manage maintenance for multiple homes from a single app. MORE FEATURES iCloud sync across all your devices PDF maintenance reports for insurance or property records Photo & document attachments for appliances Dark mode support Localized in 10 languages Download HomeKeep+ today and take the stress out of home maintenance. SUBSCRIPTION & PURCHASE OPTIONS HomeKeep+ Pro offers the following options: Auto-Renewable Subscriptions: • Monthly Plan – $2.99 per month • Yearly Plan – $19.99 per year Lifetime Purchase: • One-time payment – $39.99 Payment will be charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage or cancel subscriptions anytime in your App Store account settings. Lifetime purchase unlocks Pro features permanently and does not renew. Privacy Policy: https://stephen986127-bot.github.io/homekeep/homekeep-privacy.html Terms of Use (EULA): https://stephen986127-bot.github.io/homekeep/homekeep-terms.html