amoCRM 2.0 vs Online Chat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
amoCRM 2.0
This business application consolidates customer interactions from messengers, emails, and calls into a single platform. It enables personalized dialogues and offers powerful analytics, reporting, and automation tools for sales management. Designed for entrepreneurs and SMBs, it provides a comprehensive messenger-based sales solution.
- Multi-channel communication (messengers, email, calls)
- Personalized customer dialogues
- Powerful analytics and reporting
- Sales automation tools
- On-the-go access via iOS app
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amoCRM is the worlds first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails, and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools. Its the perfect messenger-based sales solution for entrepreneurs and SMBs. Get full access to amoCRM while on-the-go with our iOS app.
Online Chat
Stay connected with your website visitors on the go. Receive instant notifications for new messages and see what users are typing before they send. Easily transfer clients between operators and use pre-set templates for faster responses.
- Push notifications for new clients
- See visitor typing in real-time
- Transfer visitors between operators
- Pre-set response templates
- Monitor website visitors
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Мобильная версия Online-консультанта Online Chat для Вашего сайта. Теперь вы можете комфортно общаться с посетителями Вашего сайта в дороге! 1. Будьте всегда на связи. Не пропустите ни одного клиента благодаря Push-уведомлениям. 2. Узнайте о том, что печатает Ваш посетитель до того, как он отправит Вам сообщение. 3. Переключайте посетителей между операторами. 4. Отвечайте быстрее с помощью шаблонов ответа. 5. Наблюдайте за теми, кто находится на Вашем сайте. Эти и многие другие функции доступны в мобильной версии Online Chat! Это первая версия приложения. Если Вы столкнетесь с какими-то проблемами - смело пишите в техподдержку личного кабинета! Мы постараемся устранять все возникшие неожиданности с максимально возможной скоростью.
Screenshots
Verdict
The clearest difference is rating: amoCRM 2.0 at 3.7 against Online Chat's 3.0. amoCRM 2.0 also leads on update cadence (every 9 days vs every 4 weeks) and ratings volume (25 vs 2). Online Chat's advantage is iOS requirement (10.0 vs 16.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
amoCRM 2.0 holds the better App Store score, 3.7 against 3.0. That said, the two scores are not equally well evidenced: amoCRM 2.0 has 25 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 17% of amoCRM 2.0's written reviews are positive against 20% of Online Chat's, so the app with the better star average is not the one people write more warmly about.
amoCRM 2.0 ships an update every 9 days, Online Chat every 4 weeks. The most recent releases landed on November 13, 2026 and November 11, 2026 respectively.
| Parameter | amoCRM 2.0 | Online Chat |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (25 ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 17.3% of reviews | 20.0% of reviews — better |
| Number of ratings | 25 — better | 2 |
| Update frequency | Every 9 days — better | Every 4 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, Apple Watch | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 179 MB | 20 MB |
| Age rating | 4+ | 17+ |
| Developer | amoCRM | Sofit |
Customer experience
amoCRM 2.0
Online Chat
In-app purchases
amoCRM 2.0
No in-app purchases
Online Chat
No in-app purchases
