amoCRM 2.0 vs RetailCRM Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
amoCRM 2.0
This business application consolidates customer interactions from messengers, emails, and calls into a single platform. It enables personalized dialogues and offers powerful analytics, reporting, and automation tools for sales management. Designed for entrepreneurs and SMBs, it provides a comprehensive messenger-based sales solution.
- Multi-channel communication (messengers, email, calls)
- Personalized customer dialogues
- Powerful analytics and reporting
- Sales automation tools
- On-the-go access via iOS app
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amoCRM is the worlds first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails, and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools. Its the perfect messenger-based sales solution for entrepreneurs and SMBs. Get full access to amoCRM while on-the-go with our iOS app.
RetailCRM Mobile
Manage customer interactions, orders, and business analytics on the go. Communicate across social networks, track employee performance, and scan products for orders. Optimize delivery routes and manage user statuses from your mobile device.
- Cross-platform social network communication
- Order and customer base management
- Business analytics and employee performance tracking
- Call recording and transcription
- Barcode scanner for product search
- Task creation and assignment
- Delivery route optimization
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Keep all information about customers and orders in your pocket with Retail CRM Mobile. The app will allow you to keep in touch and serve your customers quickly wherever you are. With RetailCRM Mobile you will be able to: • Communicate with customers from different social networks using only one app. Filter dialogs by channels, managers, tags, and also work with prepared filter templates • Manage current and new orders. View, enter, and change the data you need • Keep the customer base at your fingertips. Create, edit customers and view detailed information • Track business indicators and monitor employee performance using customizable analytics widgets • Listen to recordings of calls made in the web version, tag them and work with transcripts • Search and add products or services to orders using a barcode scanner. • Control balances, view wholesale and retail prices. • Create tasks and assign them to user groups or a specific manager, comment and tag tasks • Build optimal delivery routes for couriers and accept payment using a QR code • View and receive only those push notifications that you need, and also create notifications for a group of users in the notification center • View immediately the number and amount of orders for the selected status, manager and store for a certain period via widgets on the home screen • Manage the user's global status: "Free", "Busy", "At lunch" and "Taking a break". • Communicate with technical support. Keep correspondence and view the history of requests directly in the app Install RetailCRM Mobile and control the operation of the entire store.
Screenshots
Verdict
The clearest difference is rating: RetailCRM Mobile at 4.7 against amoCRM 2.0's 3.7. RetailCRM Mobile also leads on review sentiment (50% vs 17%). amoCRM 2.0's advantage is ratings volume (25 vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RetailCRM Mobile holds the better App Store score, 4.7 against 3.7. Both are backed by a comparable volume of ratings — 25 and 6 respectively. Written reviews point the same way: 17% of amoCRM 2.0's written reviews are positive against 50% of RetailCRM Mobile's.
amoCRM 2.0 ships an update every 9 days, RetailCRM Mobile fortnightly. Both last shipped on November 6, 2026.
| Parameter | amoCRM 2.0 | RetailCRM Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (25 ratings) | 4.7 (6 ratings) — better |
| Positive reviews | 17.3% of reviews | 50.0% of reviews — better |
| Number of ratings | 25 — better | 6 |
| Update frequency | Every 9 days — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, Apple Watch | iPhone, iPod |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 179 MB | 129 MB |
| Age rating | 4+ | 4+ |
| Developer | amoCRM | Simla.com |
Customer experience
amoCRM 2.0
RetailCRM Mobile
In-app purchases
amoCRM 2.0
No in-app purchases
RetailCRM Mobile
No in-app purchases









