Comparison

amoCRM 2.0 vs RetailCRM Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

amoCRM 2.0

This business application consolidates customer interactions from messengers, emails, and calls into a single platform. It enables personalized dialogues and offers powerful analytics, reporting, and automation tools for sales management. Designed for entrepreneurs and SMBs, it provides a comprehensive messenger-based sales solution.

Highlights
  • Multi-channel communication (messengers, email, calls)
  • Personalized customer dialogues
  • Powerful analytics and reporting
  • Sales automation tools
  • On-the-go access via iOS app
Features
Read full description

amoCRM is the worlds first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails, and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools. Its the perfect messenger-based sales solution for entrepreneurs and SMBs. Get full access to amoCRM while on-the-go with our iOS app.

About

RetailCRM Mobile

Manage customer interactions, orders, and business analytics on the go. Communicate across social networks, track employee performance, and scan products for orders. Optimize delivery routes and manage user statuses from your mobile device.

Highlights
  • Cross-platform social network communication
  • Order and customer base management
  • Business analytics and employee performance tracking
  • Call recording and transcription
  • Barcode scanner for product search
  • Task creation and assignment
  • Delivery route optimization
Features
Read full description

Keep all information about customers and orders in your pocket with Retail CRM Mobile. The app will allow you to keep in touch and serve your customers quickly wherever you are. With RetailCRM Mobile you will be able to: • Communicate with customers from different social networks using only one app. Filter dialogs by channels, managers, tags, and also work with prepared filter templates • Manage current and new orders. View, enter, and change the data you need • Keep the customer base at your fingertips. Create, edit customers and view detailed information • Track business indicators and monitor employee performance using customizable analytics widgets • Listen to recordings of calls made in the web version, tag them and work with transcripts • Search and add products or services to orders using a barcode scanner. • Control balances, view wholesale and retail prices. • Create tasks and assign them to user groups or a specific manager, comment and tag tasks • Build optimal delivery routes for couriers and accept payment using a QR code • View and receive only those push notifications that you need, and also create notifications for a group of users in the notification center • View immediately the number and amount of orders for the selected status, manager and store for a certain period via widgets on the home screen • Manage the user's global status: "Free", "Busy", "At lunch" and "Taking a break". • Communicate with technical support. Keep correspondence and view the history of requests directly in the app Install RetailCRM Mobile and control the operation of the entire store.

Screenshots

amoCRM 2.04 screens
RetailCRM Mobile4 screens

Verdict

The call

The clearest difference is rating: RetailCRM Mobile at 4.7 against amoCRM 2.0's 3.7. RetailCRM Mobile also leads on review sentiment (50% vs 17%). amoCRM 2.0's advantage is ratings volume (25 vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RetailCRM Mobile holds the better App Store score, 4.7 against 3.7. Both are backed by a comparable volume of ratings — 25 and 6 respectively. Written reviews point the same way: 17% of amoCRM 2.0's written reviews are positive against 50% of RetailCRM Mobile's.

UpkeepUpdate frequency

amoCRM 2.0 ships an update every 9 days, RetailCRM Mobile fortnightly. Both last shipped on November 6, 2026.

Scorecard3 real differences · 7 level
amoCRM 2.0 versus RetailCRM Mobile: the parameters behind the verdict, then further details
ParameteramoCRM 2.0RetailCRM Mobile
PriceFreeFree
Rating3.7 (25 ratings)4.7 (6 ratings) — better
Positive reviews17.3% of reviews50.0% of reviews — better
Number of ratings25 — better6
Update frequencyEvery 9 days — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, Apple WatchiPhone, iPod
Requires iOS16.015.0 — better
Further details — not scored
Size179 MB129 MB
Age rating4+4+
DeveloperamoCRMSimla.com

Customer experience

amoCRM 2.0

All ratings25 ratings
Positive68.0%
Neutral0.0%
Negative32.0%
Written reviews81 reviews
Positive17.3%
Neutral12.3%
Negative70.4%

RetailCRM Mobile

All ratings6 ratings
Positive83.3%
Neutral16.7%
Negative0.0%
Written reviews2 reviews
Positive50.0%
Neutral50.0%
Negative0.0%

In-app purchases

None

amoCRM 2.0

No in-app purchases

None

RetailCRM Mobile

No in-app purchases

Questions

Is amoCRM 2.0 free?
amoCRM 2.0 is free to download, with no in-app purchases.
Is RetailCRM Mobile free?
RetailCRM Mobile is free to download, with no in-app purchases.
Which has better reviews, amoCRM 2.0 or RetailCRM Mobile?
RetailCRM Mobile is rated higher. amoCRM 2.0 averages 3.7 out of 5 from 25 ratings, while RetailCRM Mobile averages 4.7 from 6 ratings.
Do amoCRM 2.0 or RetailCRM Mobile have ads?
Neither amoCRM 2.0 nor RetailCRM Mobile shows ads.
Which is updated more often, amoCRM 2.0 or RetailCRM Mobile?
amoCRM 2.0 ships an update every 9 days, and RetailCRM Mobile fortnightly. Most recently, amoCRM 2.0 was updated on November 6, 2026 and RetailCRM Mobile on November 6, 2026.

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