Ooma Smart Security vs Refoss
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ooma Smart Security
Monitor and secure your home remotely with this app, sensors, and a communications hub. Receive instant alerts for detected activity, manage sensor status, and customize notification preferences. The system offers various modes for different alert scenarios and optional professional monitoring.
- Remote home monitoring
- Activity detection alerts
- Sensor status and logs
- Customizable notification preferences
- Home, Away, and Night modes
- Optional professional monitoring
- Renters insurance discount
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The Ooma Smart Security mobile app, with the Ooma Telo communications hub and sensors, lets you secure and monitor your home from anywhere. * Receive alerts when activity is detected with the option to remotely call 911 from your home phone number using your home address as the location of the emergency. * Manage notification preferences and view real-time status and logs of all sensors. * Add as many sensors as you need: Door/Window, Motion, and Water. * Easy wireless installation of sensors anywhere in your home. * Use the Home, Away, and Night modes to control when you would like to receive alerts about your sensor. Add up to seven additional modes for a total of ten. *Use the new Ooma Keypad to switch mode from Away to Home using customized Pin codes. * Use the mobile app to manually switch modes or automatically switch modes using a schedule with a time of day and day of week * Rely on the Professional Monitoring Service to take care of your house when you are busy or not reachable. * Save up to 30% on your Renters insurance by showing them your Smart Security Certificate by Ooma * Learn more at ooma.com.
Refoss
Control and manage your home automation devices remotely. Schedule device operations, monitor their status, and integrate with voice assistants for hands-free control. Enjoy peace of mind knowing your electronics are managed efficiently.
- Remote on/off control
- Automated work plans
- Voice assistant integration
- Device status monitoring
- Manage smart plugs
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Refoss mainly focuses on home automation gadgets. Currently, there are products such as smart plug on the market. Customers can plug the device on it and easily manage the following functions through the Refoss app: 1. Turn on/off electronic devices anytime, anywhere through the Refoss app. 2. Create an on/off work plan to let the equipment work automatically according to the plan. 3. Link your Refoss smart devices to voice assistant, you can easily control the device with your voice. 4. View the on/off status of connected devices from anywhere for peace of mind.
Screenshots
Verdict
The clearest difference is rating: Ooma Smart Security at 4.7 against Refoss's 4.5. Ooma Smart Security also leads on ratings volume (420 vs 125). Refoss's advantage is update cadence (every 5 weeks vs every 3 months) and review sentiment (87% vs 77%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ooma Smart Security holds the better App Store score, 4.7 against 4.5. Both are backed by a comparable volume of ratings — 420 and 125 respectively. Written reviews complicate that: 77% of Ooma Smart Security's written reviews are positive against 87% of Refoss's, so the app with the better star average is not the one people write more warmly about.
Ooma Smart Security ships an update every 3 months, Refoss every 5 weeks. The most recent releases landed on October 6, 2026 and October 12, 2026 respectively.
| Parameter | Ooma Smart Security | Refoss |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (420 ratings) — better | 4.5 (125 ratings) |
| Positive reviews | 76.9% of reviews | 87.4% of reviews — better |
| Number of ratings | 420 — better | 125 |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod, Apple Watch — better |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 30 MB | 224 MB |
| Age rating | 4+ | 4+ |
| Developer | Ooma Inc. | FLEXBEE HK LIMITED |
Customer experience
Ooma Smart Security
Refoss
User reviews
Ooma Smart Security
From 420 App Store ratingsWhat we love
- 🚀 Works well
- 🔒 Reliable security
- 👍 Easy to use
- 🚀 Efficient
- 🔒 Prevents issues
Room to improve
- 🐛 Buggy app
- 🐛 Crashes frequently
- 🐛 Notifications issue
- 🐛 Sensors disconnect
- 🐛 Status updates not working
Refoss
From 125 App Store ratingsWhat we love
- 🚀 Easy to set up
- 🚀 Works well
- 🚀 Reliable
- 🚀 Precise measurements
- 🚀 Responsive app
Room to improve
- 🐛 Frequent disconnections
- 🐛 Incorrect status reporting
- 🐛 Buggy app
- 🐛 Unreliable door control
- 🐛 Confusing setup process
Bugs and requests
Ooma Smart Security
Reported bugs
6 issues- App crashes on iOS 14
- Notifications crash app
- Status not updating correctly
- Sensors disconnecting frequently
- Geofencing issues
Show 1 moreShow fewer
- Compatibility problems with iOS updates
Requested features
12 requests- Keypad for disarming
- Landscape mode
- iPad app
- IFTTT integration
- Siri shortcuts
Show 7 moreShow fewer
- 3D Touch for mode changes
- Critical alerts
- Pause all notifications
- Ability to copy notification settings
- Sensor renaming improvements
- Siren that can be triggered from app
- Dashboard with condensed sensor view
Refoss
Reported bugs
4 issues- App frequently loses login credentials
- Incorrect door status reporting
- Failure to connect and control devices
- Outdated app version not allowing new features
Requested features
5 requests- Ability to set different electricity rates based on time of day and day of week
- More detailed energy consumption data (hourly/minute-level)
- Apple Watch app
- CarPlay integration
- Ability to pause/stop door operation mid-cycle
In-app purchases
Ooma Smart Security
No in-app purchases
Refoss
No in-app purchases
Questions
Is Ooma Smart Security free?
Is Refoss free?
Which has better reviews, Ooma Smart Security or Refoss?
Do Ooma Smart Security or Refoss have ads?
Which is updated more often, Ooma Smart Security or Refoss?
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