Comparison

BioStep vs Custom4U Ottobock

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BioStep

This app allows medical professionals to easily submit custom orthotic orders with detailed descriptions and images. It enables users to scan patient feet directly within the application.

Highlights
  • Submit custom orthotic orders
  • Detailed product descriptions
  • Image uploads for customization
  • Patient foot scanning
  • Secure professional access
Features
Read full description

The BioStep app is a professional ordering tool that allows licensed healthcare providers to capture 3D foot scans and submit orders for custom foot orthotics and AFOs fabricated by BioStep Inc. Providers can customize orders with complete product descriptions and images of every product. This app is intended exclusively for use by licensed healthcare professionals, including Podiatrists, Orthotists, Prosthetists, and Chiropractors. It is not intended for patient self-use and does not provide diagnoses, health measurements, or treatment advice. All clinical specifications are determined and entered by the treating provider. BioStep custom foot orthotics and AFOs are Class I devices, exempt from FDA premarket notification under 21 CFR 890.3475, and are intended for distribution within the United States. Disclaimer: This app is a professional ordering tool and is not a substitute for professional medical judgment. Patients should always seek the advice of a physician or qualified healthcare provider regarding any medical condition and before making any medical decisions. Note: A User Name and Password issued by BioStep is required to access the app.

About

Custom4U Ottobock

This medical app facilitates 3D scanning of lower limbs for custom-made prosthetic liners. It utilizes the Structure SDK/TrueDepth camera on compatible iPads for quick and accurate scans. The resulting data is sent directly to Ottobock for efficient fabrication.

Highlights
  • 3D scanning for lower limb prosthetics
  • Utilizes Structure SDK/TrueDepth camera
  • Portable and easy to use
  • Fast custom liner fabrication
  • Below-knee (BK) limb scanning
Features
Read full description

This app uses the Structure SDK / TrueDepth camera for 3D scanning. Supported device list (updated regularly): https://techmed3d.zohodesk.com/portal/en/kb/articles/minimun-device-requirements The Ottobock Custom4U App is a portable, versatile and easy to use solution for lower limb 3D scanning for custom-made liners. Perform a scan quickly with an iPad utilizing an attached Structure Sensor™. The intuitive and ergonomic interface allows an easy scanning process. The resulting scans can be sent directly to Ottobock for fast fabrication of custom liners. Custom4U App combined with the Structure Sensor™ is currently designed to scan: • Below the knee (BK) limb – Transtibial For further information, please contact your O&P professional or uscustomerservice@ottobock.com

Screenshots

BioStep4 screens
Custom4U Ottobock1 screens

Verdict

The call

The clearest difference is rating: BioStep at 5.0 against Custom4U Ottobock's 1.0. BioStep also leads on update cadence (fortnightly vs monthly). Custom4U Ottobock's advantage is iOS requirement (15.0 vs 17.6). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BioStep holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 2 and 1 respectively.

UpkeepUpdate frequency

BioStep ships an update fortnightly, Custom4U Ottobock monthly. The most recent releases landed on October 9, 2026 and October 7, 2026 respectively.

Scorecard3 real differences · 6 level
BioStep versus Custom4U Ottobock: the parameters behind the verdict, then further details
ParameterBioStepCustom4U Ottobock
PriceFreeFree
Rating5.0 (2 ratings) — better1.0 (1 ratings)
Number of ratings2 — better1
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.615.0 — better
Further details — not scored
Size74 MB136 MB
Age rating4+17+
DeveloperBioStep IncTechMed 3D

Customer experience

BioStep

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Custom4U Ottobock

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

BioStep

No in-app purchases

None

Custom4U Ottobock

No in-app purchases

Questions

Is BioStep free?
BioStep is free to download, with no in-app purchases.
Is Custom4U Ottobock free?
Custom4U Ottobock is free to download, with no in-app purchases.
Which has better reviews, BioStep or Custom4U Ottobock?
BioStep is rated higher. BioStep averages 5.0 out of 5 from 2 ratings, while Custom4U Ottobock averages 1.0 from 1 ratings.
Do BioStep or Custom4U Ottobock have ads?
Neither BioStep nor Custom4U Ottobock shows ads.
Which is updated more often, BioStep or Custom4U Ottobock?
BioStep ships an update fortnightly, and Custom4U Ottobock monthly. Most recently, BioStep was updated on October 9, 2026 and Custom4U Ottobock on October 7, 2026.

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