identity vs M
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
identity
Securely verify your identity from anywhere using your ID document and a video call with a certified staff member. This app offers a fast, free, and convenient alternative to traditional identification methods, ensuring compliance with strict German and EU privacy regulations.
- Secure identity verification
- Fast video chat identification
- Free to use
- Requires valid ID
- Complies with EU privacy laws
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With identity video you will be identified safely, quickly and free of charge from anywhere. To complete this procedure, you will only need a valid ID document, a stable internet connection and access to your E-Mails or SMS. The identification process is carried out within a video chat session through a certified identity.tm staff member and takes only a few minutes. Save time by replacing the conventional way of identifications with this powerful app. The identity Trust Management GmbH procedures fulfill strictest safety and privacy regulations of Germany and the European Union. For more information please visit: https://www.identity.tm
M
This app helps users resolve internet connection issues quickly and easily. It offers automatic problem detection, interactive troubleshooting guides, and direct contact with customer service. Features include setup assistance, WLAN optimization, and access to customer portal information.
- Automatic problem detection
- Interactive troubleshooting guides
- Customer service contact
- Setup assistant
- WLAN optimization
- Customer portal access
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Die M-net hilft App hilft Ihnen dabei, Fragen und Probleme rund um Ihren Internetanschluss selbst, schnell und unkompliziert zu klären. ANALYSEN • Automatische Problemerkennung • Keine Wartezeit • Direkt zur richtigen Anleitung INTERAKTIVE HILFE • Automatische Problemlösungen • Verständliche Erklärungen • Intelligente Rückfragen KONTAKTAUFNAHME • Den Kundenservice über die App kontaktieren • Übermittlung der Analysen zur schnelleren Bearbeitung in der Hotline EINRICHTUNGSASSISTENT • Erinnerung an das Aktivierungsdatum • Erkennen des Routers mit Kamera-Scan • Freischaltung des Festnetz-Anschlusses • Erkennen der WLAN-Daten und automatische Einrichtung der Verbindung WLAN TEILEN • Einrichtung der WLAN-Verbindung für externe Geräte WLAN OPTIMIEREN • Durch gezielte Messungen die WLAN-Abdeckung verbessern MEIN M-NET KUNDENPORTAL • Mit dem M-net Login alle Vertragsdaten auf einen Blick • Auftragsstatus einsehen • Rechnungsansicht und Rechnungseinstellungen
Screenshots
Verdict
The clearest difference is rating: M at 5.0 against identity's 4.6. identity's advantage is ratings volume (81 vs 3) and device support (3 vs 1). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
M holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: identity has 81 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 90% of identity's written reviews are positive against 96% of M's.
Both ship on a similar rhythm, roughly every 2 months. Both last shipped on October 26, 2026.
| Parameter | identity | M |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (81 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 90.1% of reviews | 96.1% of reviews — better |
| Number of ratings | 81 — better | 3 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 17 |
| Further details — not scored | ||
| Size | 57 MB | 154 MB |
| Age rating | 17+ | 4+ |
| Developer | IDnow GmbH | M-net Telekommunikations GmbH |
Customer experience
identity
M
Bugs and requests
identity
Reported bugs
7 issues- App crashes
- No text visible in the app
- Camera focus issues preventing ID scanning
- Call disconnections during verification
- App not working in non-English/German language settings
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- Login screen freezes
- Incompatible with older devices
Requested features
5 requests- Improve camera autofocus for ID scanning
- Ensure app functionality across all device languages
- Provide more robust security measures for document handling
- Offer better support for users with language barriers
- Improve call stability and prevent disconnections
M
Not enough reviews yet to summarise bugs or requests.
In-app purchases
identity
No in-app purchases
M
No in-app purchases
