HD E vs MAGIC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HD E
This application allows users to view live video streams and search playback from compatible Hanwha Techwin security systems. It provides remote access to security footage directly from a smartphone.
- Live video viewing
- Search and playback
- Remote access
- Supports Hanwha Techwin security systems
- Smartphone compatible
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HD E-Viewer app lets you view the live video and search & playback anywhere with your smartphone if you use Hanwha Techwin's security system. HD E-Viewer is a free application designed specifically for Hanwha Techwin's security products. ◎ Supported model list -HRD-E430L -HRD-E830L -HRD-E1630L QR code only supports below models -HRD-E430LA -HRD-E830LA -HRD-E1630LA
MAGIC
Monitor your security cameras remotely with this intuitive application. Access live feeds, review recordings, and save footage directly to your device for easy sharing. Customize settings and manage your devices with a simplified surveillance solution.
- Live camera feeds (multiple display modes)
- Playback and recording access
- Save and export video files
- PTZ camera control
- Device list management
- Instant P2P connection
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The MAGIC VIEWER application allows you to monitor your cameras online. It is easily to use and designed to make your surveillance solution to be simplified. Users can access playback and directly save files to the phone to export to others. The application has different customized settings for every customer and allows users to remove and add features based on their needs. Function - Live Channels – 1 / 4 / 9 / 16 / 25 / 36 display mode - Scroll Live View – Press the channel view again and it will transition to scroll view. - Gallery Mode – Users can save and store files directly into the phone and be able to export to others. - Snapshot - PTZ Control - Device List Management – Add / Delete / Edit / Built in QR Code - Instant P2P Connection - Live View / Playback – Scroll View Compatible - Add / Remove Settings and Features
Screenshots
Verdict
The clearest difference is rating: HD E at 4.5 against MAGIC's 2.3. HD E also leads on review sentiment (22% vs 8%) and iOS requirement (9.0 vs 11.0). MAGIC's advantage is update cadence (every 3 weeks vs every 10 months) and ratings volume (277 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HD E holds the better App Store score, 4.5 against 2.3. That said, the two scores are not equally well evidenced: MAGIC has 277 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 22% of HD E's written reviews are positive against 8% of MAGIC's.
HD E ships an update every 10 months, MAGIC every 3 weeks. The most recent releases landed on September 26, 2026 and October 10, 2026 respectively.
| Parameter | HD E | MAGIC |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2 ratings) — better | 2.3 (277 ratings) |
| Positive reviews | 22.2% of reviews — better | 7.8% of reviews |
| Number of ratings | 2 | 277 — better |
| Update frequency | Every 10 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 9.0 — better | 11.0 |
| Further details — not scored | ||
| Size | 20 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | Hanwha Techwin America | RNC Network |
Customer experience
HD E
MAGIC
Bugs and requests
HD E
Not enough reviews yet to summarise bugs or requests.
MAGIC
Reported bugs
12 issues- P2P device not connected error messages
- App crashes immediately upon launch
- Black screen loading issues
- Playback functionality completely non-functional
- App language switching to Chinese unexpectedly
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- Cellular viewing disabled after updates
- Connection timeouts and network errors
- Control bar disappears during video playback
- Green screens during playback on newer DVR models
- App incompatibility with iOS 16 rotation features
- Live view freezing and lagging
- Intermittent connection failures requiring manual DVR restart
Requested features
8 requests- iOS 16+ compatibility and screen rotation support
- IPv6 support for cellular data viewing
- Improved playback speed controls (2x, 4x, 8x)
- Timestamp inclusion in downloaded footage
- Better video quality and resolution options
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- Faster connection establishment for remote viewing
- Enhanced playback scrubbing and video scanning
- 5G network optimization
In-app purchases
HD E
No in-app purchases
MAGIC
No in-app purchases
