Comparison

DW Security vs TicketPoint

Price, ratings, monetisation and update history for both apps, side by side โ€” with what reviewers say about each.

Head to head
About

DW Security

Control and access your security systems remotely. Arm or disarm your system, review event history, and access system manuals directly from your device.

Highlights
  • Remote system control
  • Arm/Disarm functionality
  • Event history review
  • Access system manuals
  • Direct wireless connection
Features
Read full description

Remote control and access your security systems via Direct Wireless to Arm/Disarm the system, review history and even access your systems manual all from one application

About

TicketPoint

A helpdesk ticketing system designed to streamline support operations. It integrates with ICE software to manage customer inquiries efficiently.

Highlights
  • Helpdesk ticketing system
  • ICE software integration
  • Streamlined support operations
  • Customer inquiry management
Features
Read full description

Helpdesk ticketing system that integrated with ICE software.

Screenshots

DW Security4 screens
TicketPoint4 screens

Verdict

The call

The clearest difference is iOS requirement: DW Security at 13.0 against TicketPoint's 15.0. On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price ยท Rating ยท Positive reviews ยท Number of ratings ยท Update frequency ยท Ads ยท In-app purchases ยท Monetization ยท Best chart rank ยท Devices ยท Requires iOS

CostPrice ยท In-app purchases ยท Ads ยท Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

DW Security ships an update every 5 weeks, TicketPoint monthly. The most recent releases landed on September 27, 2026 and September 23, 2026 respectively.

Scorecard1 real difference ยท 7 level
DW Security versus TicketPoint: the parameters behind the verdict, then further details
ParameterDW SecurityTicketPoint
PriceFreeFree
Positive reviews0.0% of reviews0.0% of reviews
Update frequencyEvery 5 weeksMonthly โ€” better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod โ€” betteriPhone, iPod
Requires iOS13.0 โ€” better15.0
Further details โ€” not scored
Size20 MB29 MB
Age rating4+4+
DeveloperSecurity Communication Solutions International Pty LtdSignature Software Pty Ltd

Customer experience

DW Security

Written reviews7 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

TicketPoint

Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

DW Security

No in-app purchases

None

TicketPoint

No in-app purchases

Questions

Is DW Security free?
DW Security is free to download, with no in-app purchases.
Is TicketPoint free?
TicketPoint is free to download, with no in-app purchases.
Do DW Security or TicketPoint have ads?
Neither DW Security nor TicketPoint shows ads.
Which is updated more often, DW Security or TicketPoint?
DW Security ships an update every 5 weeks, and TicketPoint monthly. Most recently, DW Security was updated on September 27, 2026 and TicketPoint on September 23, 2026.

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