TicketPoint vs Jim2 v2

Helpdesk ticketing system that integrated with ICE software.

*** NOTE: Jim2 v2 app is compatible with Jim2 Version 4.4 (Build 8019 or later). *** Welcome to Jim2 Mobile – the innovative mobile app that takes Jim2 Business Engine out on the road with you. IDEAL FOR: • Sales people, who can check real time stock levels and account balances, and create quotes and orders without having to return to the office • Technicians and service people have their tasks for the day at their fingertips • Managers and owners to keep in touch with what’s happening in real-time FEATURES OF JIM2 MOBILE: • Today: Access all the tasks and information you need for the day, in one place • Email: Send and receive business emails from directly within the app, all linked to the relevant job/order, lead/quote, customer, or transaction • Jobs and Orders: Assign, manage and update jobs or sales orders • Schedule: Easily keep track of meetings and business appointments • CardFiles: Customer details and contact information at your fingertips • Leads and Quotes: Create quotes, view saved quote lists, and follow up leads • Stock: Check current stock levels on the spot, and easily select or add stock on the go • Documents: Open brochures, factsheets, manuals and more. Ready to email to customers and prospects • Signatures: Capture a client's signature on the spot, and see the newly signed document automatically saved in Jim2 • Timers: Inbuilt timers help track and charge for every hour of on-site and travel time • Managed Print Services: Easily input Service Meter Reads, and track yieldable items • Saved lists match those already set up in Jim2 client • Quickly login with Face Recognition, Fingerprints, or 4 digit PIN Code USE Jim2 Mobile requires an active subscription to Jim2 Business Engine (cloud or on premises).