Customer Portal vs Elements Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Customer Portal
This app allows your customers to access a branded portal with restricted views of forms and data reports. They can sign in to view, add, edit, and delete records, and perform custom actions on their data.
- Branded customer experience
- Restricted access to forms and reports
- Sign-in for customers
- Access and manage records
- Search, filter, group, and sort data
- Bulk edit records
- Custom actions on records
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Zoho Creator Customer Portal Give your customers a unique brand experience with the Zoho Creator customer portal app. Your customers can sign-in to the app and gain restricted access to forms, data reports and other app components built on Zoho Creator. App Features Access Forms and add records All deluge events are supported Access Reports and Pages to view records Search, Filter, Group and Sort the records Edit, Delete and Bulk Edit records Apply Custom Actions on records
Elements Mobile
This app helps field workers manage orders, scan equipment, and update service status in real-time. It provides back-office staff with up-to-the-minute order completion details, including location, notes, images, and signatures.
- Receive and manage orders
- Scan service equipment
- Record service status updates
- Capture GPS location
- Add notes, images, and signatures
- Real-time reporting to back-office
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AllyPro Mobile is the companion application for the AllyPro EBM (enterprise business manager). AllyPro Mobile allows field workers to receive orders, scan service equipment, and record service status. Results are reported back to AllyPro, including GPS location of the order completion, date and timestamp, and any notes entered by the user, along with images and signatures. AllyPro Mobile is the perfect application for field workers and back-office staff who need up to the minute updates on orders created and completed.
Screenshots
Verdict
The clearest difference is rating: Customer Portal at 3.2 against Elements Mobile's 2.3. Customer Portal also leads on review sentiment (26% vs 0%) and ratings volume (51 vs 7). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Customer Portal holds the better App Store score, 3.2 against 2.3. That said, the two scores are not equally well evidenced: Customer Portal has 51 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 26% of Customer Portal's written reviews are positive against 0% of Elements Mobile's.
Customer Portal ships an update every 2 weeks, Elements Mobile every 3 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.
| Parameter | Customer Portal | Elements Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (51 ratings) — better | 2.3 (7 ratings) |
| Positive reviews | 25.9% of reviews — better | 0.0% of reviews |
| Number of ratings | 51 — better | 7 |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 139 MB | 73 MB |
| Age rating | 4+ | 4+ |
| Developer | Zoho Corporation | Routeware |
Customer experience
Customer Portal
Elements Mobile
In-app purchases
Customer Portal
No in-app purchases
Elements Mobile
No in-app purchases
Questions
Is Customer Portal free?
Is Elements Mobile free?
Which has better reviews, Customer Portal or Elements Mobile?
Do Customer Portal or Elements Mobile have ads?
Which is updated more often, Customer Portal or Elements Mobile?
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