MyNTUC vs FSM Mobile

MyNTUC – bringing the Labour Movement (LM) closer to U on the go! The brand new MyNTUC app is now here! The new app is packed with more new functions and features to provide you a fuss-free, on-the-go browsing experience with us. What you can find on the app: - Membership sign up and instant activation - New look and feel for improved User Experience - More responsive user interface to easily connect to the services you need - Quick access to the latest featured deals right on the home page - Seamless access to NTUC’s family of apps through LinkPass - Submit and track workplace enquiries via the “Submit a case” feature - Quick support through Virtual Assistance on membership enquiries or other general matters - New payment functions via app for membership renewals and arrears - Receive reminders for outstanding fees - New app notifications for case updates and payment status on renewals - Quick updates of contact details For any queries or feedback, please drop us a note at www.ntuc.org.sg/contactus.

FSM Mobile brings IT service management to your pocket. Built for employees, field teams, and IT support staff, it turns reporting an issue or requesting a service into a task that takes seconds, not tickets buried in email. RAISE ISSUES IN SECONDS • Report incidents with category, urgency, and impact so the right team sees them first • Submit service requests and attach supporting documents on the spot • Capture the details that matter — configuration items, departments, cost centers, and location TRACK EVERYTHING, LIVE • See status update in real time: Open, Pending, Resolved • Priority badges (P1/P2) surface what's critical at a glance • A clean dashboard shows your open, pending, and closed items in one view BUILT FOR SERVICE TEAMS • Route requests to the right resolver group • Monitor team workload from a dedicated management console • Keep response times on track without digging through a desktop portal SECURE & SIMPLE • Sign in with your organization credentials • Designed for both desk-based staff and teams on the move • A lightweight alternative to logging in from a laptop every time something comes up FSM Mobile connects to your organization IT service management platform. An active account provisioned by your IT administrator is required to sign in.