Comparison

Rocket.Chat vs Pumble

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Rocket.Chat

A secure communication platform that integrates messaging, voice, video, and AI for organizations requiring high security and compliance. It offers features like E2E encryption and two-factor authentication to protect sensitive communications.

Highlights
  • Unified messaging, voice, and video
  • End-to-end encryption
  • Two-factor authentication
  • Open source software
  • On-premises or cloud hosting
  • Guest access
  • File sharing
Features
Read full description

Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes environments. The result is an increase in productivity and customer satisfaction rates. Everyday, tens of millions of users in over 150 countries and in organizations such as Deutsche Bahn, The US Navy and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure. By opting for Rocket.Chat, users also benefit from free audio and video conferencing, guest access, screen and file sharing, LiveChat, LDAP Group Sync, two-factor authentication (2FA), E2E encryption, SSO, dozens of OAuth providers and unlimited users, guests, channels, messages, searches and files. Users can set up Rocket.Chat on cloud or by hosting their own servers on-premises. With thousands of contributors and stars on Github, Rocket.Chat has the world’s largest community of chat developers in the open source communication sector. When you choose Rocket.Chat, you join an ever-growing passionate community that constantly improves our platform with us :) KEY FEATURES: * Open Source Software * Hassle-free MIT license * BYOS (bring your own server) * Multiple Rooms * Direct Messages * Private & Public Channels/Groups * Desktop and Mobile Notifications * 100+ available integrations * Edit and Delete Sent Messages * Mentions * Avatars * Markdown * Emojis * Choose between 3 themes: Light, Dark, Black * Sort conversations alphabetically or group by activity, unread or favourites * Transcripts / History * File Upload / Sharing * I18n - [Internationalization with Lingohub] * Hubot Friendly - [Hubot Integration Project] * Media Embeds * Link Previews * LDAP Authentication * REST-full APIs * Remote Locations Video Monitoring * Native Cross-Platform Desktop Application

About

Pumble

This team messaging app facilitates organized communication through chat, channels, and video meetings. It offers unlimited message history and allows for easy file sharing and searching. Work from anywhere with cross-platform compatibility.

Highlights
  • Organized team chat
  • Project and team channels
  • Built-in video meetings
  • File sharing
  • Searchable message history
  • Cross-platform access
Features
Read full description

Communicate with your team through organized chat, channels, and video meetings. Pumble is a team messaging app built for businesses that need clear communication and an unlimited message history. Create channels for projects and teams, start meetings directly from conversations, and keep all work discussions in one place. TEAM MESSAGING THAT STAYS ORGANIZED Send direct messages to teammates and keep everyday communication simple. Share updates, ask questions, and keep work conversations in the same place where work happens. CHANNELS FOR PROJECTS AND TEAMS Create channels for projects, departments, or topics. Channels help teams organize discussions so that everyone can follow conversations without confusion. BUILT-IN VIDEO MEETINGS Start video meetings directly from a conversation. Share your screen when presenting ideas, reviewing work, or helping teammates solve problems. FILE SHARING Share documents, images, and links with your team. Files stay connected to conversations, so information is easy to find later. SEARCHABLE MESSAGE HISTORY Search across messages, files, and shared links when you need them. Message history helps teams keep track of decisions and information over time. WORK FROM ANYWHERE Use Pumble on mobile, desktop, or web. Stay connected with your team whether you’re at the office, working remotely, or on the move. FREE PLAN AVAILABLE Start with a FREE plan that includes unlimited users, unlimited message history, team channels, and video meetings. ADVANCED FEATURES FOR TEAMS Organizations that need additional control can benefit from advanced capabilities, such as unlimited integrations, meeting recordings, single sign-on (SSO), user management, and permissions control. Download the app and create an account for free, or log in using your existing details.

Screenshots

Rocket.Chat4 screens
Pumble4 screens

Verdict

The call

The clearest difference is rating: Pumble at 4.7 against Rocket.Chat's 4.4. On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Pumble holds the better App Store score, 4.7 against 4.4. Both are backed by a comparable volume of ratings — 3.7K and 1.8K respectively. Written reviews complicate that: 62% of Rocket.Chat's written reviews are positive against 55% of Pumble's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Rocket.Chat ships an update every 3 weeks, Pumble fortnightly. Both last shipped on October 21, 2026.

Scorecard1 real difference · 9 level
Rocket.Chat versus Pumble: the parameters behind the verdict, then further details
ParameterRocket.ChatPumble
PriceFreeFree
Rating4.4 (3.7K ratings)4.7 (1.8K ratings) — better
Positive reviews61.8% of reviews — better55.0% of reviews
Number of ratings3.7K — better1.8K
Update frequencyEvery 3 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad, iPod
Requires iOS15.115.0 — better
Further details — not scored
Size79 MB132 MB
Age rating9+4+
DeveloperRocket.Chat Technologies Corp.CAKE.com

Customer experience

Rocket.Chat

All ratings3,747 ratings
Positive84.9%
Neutral5.3%
Negative9.8%
Written reviews858 reviews
Positive61.8%
Neutral10.5%
Negative27.7%

Pumble

All ratings1,801 ratings
Positive93.4%
Neutral2.4%
Negative4.2%
Written reviews60 reviews
Positive55.0%
Neutral11.7%
Negative33.3%

User reviews

Rocket.Chat

From 3.7K App Store ratings

What we love

  • 🚀 Robust and reliable
  • 🔒 Secure self-hosted chat
  • 👍 Intuitive and easy to use
  • 🙌 Great for team communication
  • 💻 Seamless desktop and mobile experience

Room to improve

  • 🐛 Occasional bugs and crashes
  • 🔍 Inconsistent search and navigation
  • 📢 Unreliable notification system
  • 🔒 Tricky privacy management
  • 🔄 Frequent login issues

Pumble

From 1.8K App Store ratings

What we love

  • 🚀 Excellent Slack alternative
  • 👍 Easy to use and organize
  • 💡 Great for small businesses and startups
  • 🚀 Reliable and straightforward
  • 👍 Simple and less cluttered than other apps

Room to improve

  • 🐛 Bugs and glitches (app crashes, login issues, unable to send files/screenshots)
  • 👎 Not user-friendly (confusing navigation, unable to scan conversations)
  • 🐛 Slow notifications and app responsiveness
  • 🔒 Privacy concerns (sending fake messages to email)
  • 👎 Lacking features compared to competitors (no landscape mode, no read receipts, limited customization)

Bugs and requests

Rocket.Chat

Reported bugs

5 issues
  • Messages not loading properly
  • Inability to stay logged in
  • Broken translation feature
  • Compatibility issues with newer devices
  • Admin panel not functioning on mobile

Requested features

5 requests
  • Improved notification settings
  • Enhanced file sharing and management
  • Customizable notification sounds
  • Streamlined admin panel for mobile
  • Integrated video/audio calling

Pumble

Reported bugs

5 issues
  • Login issues and unable to access previous conversations
  • Inability to send files, screenshots, and images on mobile
  • Randomly deleting or restoring messages while typing
  • Lack of support for Chinese characters
  • Incompatibility with older devices

Requested features

6 requests
  • Add a 'catch-up' feature like Slack
  • Implement a 'message seen' option
  • Allow users to create and use custom stickers
  • Improve iPad and tablet support
  • Add more customization options for workspace settings
Show 1 more
  • Implement a 'delete sent message' feature

In-app purchases

None

Rocket.Chat

No in-app purchases

None

Pumble

No in-app purchases

Questions

Is Rocket.Chat free?
Rocket.Chat is free to download, with no in-app purchases.
Is Pumble free?
Pumble is free to download, with no in-app purchases.
Which has better reviews, Rocket.Chat or Pumble?
Pumble is rated higher. Rocket.Chat averages 4.4 out of 5 from 3.7K ratings, while Pumble averages 4.7 from 1.8K ratings.
Do Rocket.Chat or Pumble have ads?
Neither Rocket.Chat nor Pumble shows ads.
Which is updated more often, Rocket.Chat or Pumble?
Rocket.Chat ships an update every 3 weeks, and Pumble fortnightly. Most recently, Rocket.Chat was updated on October 21, 2026 and Pumble on October 21, 2026.

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