Comparison

Mural vs Microsoft Loop

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Mural

This app provides a digital whiteboard for real-time and asynchronous team collaboration. It allows users to brainstorm, ideate, and align on projects from anywhere, fostering business-driving outcomes. Capture inspiration and share it with your team on the go.

Highlights
  • Real-time and asynchronous collaboration
  • Digital whiteboard for ideation
  • Freehand drawing and concept mapping
  • Sticky notes, shapes, and text boxes
  • Icon library for visual thinking
  • Voting sessions and reactions
  • Export murals as PDF, image, or zip
Read full description

Mural is a collaborative intelligence company powering effective ideation, innovation, alignment, and team building at 95% of the Fortune 100. Work together in real-time or asynchronously with a digital whiteboard and collaboration features designed to inspire better collaboration that leads to business-driving outcomes. The Mural app for iPhone and iPad keeps you connected to your team and enables you to capture and share inspiration on the go. Innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian use Mural to collaborate from anywhere. Use the Mural iPhone and iPad apps to: * Bring your best ideas to life, wherever you work best * Invite your team to a collaboration session no matter where they are * Review content and provide feedback to keep work moving forward * Spark creative thinking with freehand drawing * Map concepts and ideas with your Apple Pencil Mural meets security standards for enterprise organizations with mobile device management and secure sign in supported by our Microsoft Intune Mobile Application Management integration. With the Mural app for mobile devices, you can: * Create a new mural * Add content in sticky notes, shapes, and text boxes with a variety of formatting options at your fingertips * Draw ideas and sketch notes with a number of colors and line sizes * Invite collaborators to your murals and easily change link permissions * Add, edit, delete, and mention other collaborators in comments * Enhance your visual thinking with a library of icons * Participate in a voting session * Share excitement and visual feedback with reactions * Export a mural as a PDF, image, or zip file * Add images from your photo library, take in the moment photos, or upload files * Send a mural to a touchscreen display for hybrid collaboration sessions * Organize content and ideas with frameworks * Change mural settings * Digitize physical sticky notes with Mural Scan or Post-it® App integration * Easily present with outline and presentation mode To use the Mural app, an account and sign-in is required. Learn more at www.mural.co.

About

Microsoft Loop

This app facilitates collaborative thinking, planning, and creation across devices. It brings together teams, content, and tasks, allowing users to capture ideas, manage projects, and communicate in real-time. Seamlessly integrate with existing tools for a unified workflow.

Highlights
  • Co-creation experience
  • Content and task management
  • Idea capture and task lists
  • Project workspace
  • Real-time commenting and reactions
  • Customizable notifications
  • Cross-Microsoft 365 component editing
Features
Read full description

Think, plan and create together with Loop on the go. Microsoft Loop is a transformative co-creation experience that brings together teams, content and tasks across your tools and devices. Designed for the way you work, Loop can help you think, plan, and create together. • Capture ideas, create task lists, and insert photos to your Loop pages to express your thoughts. • Bring all your project content into a Loop workspace to help your team focus on what matters. • Comment and react in the app to quickly collaborate on the go. • Get only the notifications you care about and jump right back into what needs the most attention. • Edit and share Loop components across Microsoft 365 to help your team be on the same page in one place. To get started, download Loop, and sign in with your Microsoft Account or the account assigned to you by your work or school. This app is provided by either Microsoft or a third-party app publisher and is subject to a separate privacy statement and terms and conditions. Data provided through the use of this store and this app may be accessible to Microsoft or the third-party app publisher, as applicable, and transferred to, stored and processed in the United States or any other country where Microsoft or the app publisher and their affiliates or service providers maintain facilities. Please refer to the End User License Terms for Microsoft Loop. By installing the app, you agree to these terms and conditions. Privacy terms: https://aka.ms/privacy Please refer to the Microsoft Software License Terms, see “License Agreement” under Information. By installing the app, you agree to these terms and conditions.

Screenshots

Mural4 screens
Microsoft Loop4 screens

Verdict

The call

The clearest difference is rating: Microsoft Loop at 4.6 against Mural's 2.4. Microsoft Loop also leads on ratings volume (4.9K vs 68). Mural's advantage is in-app purchases (none vs 4) and iOS requirement (15.5 vs 18.0). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Microsoft Loop sells 4 in-app purchases, starting at $9.99 per month. Mural asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Microsoft Loop holds the better App Store score, 4.6 against 2.4. That said, the two scores are not equally well evidenced: Microsoft Loop has 4.9K ratings behind it against 68, so its average is the more settled of the two. Written reviews point the same way: 16% of Mural's written reviews are positive against 21% of Microsoft Loop's.

UpkeepUpdate frequency

Mural ships an update every 5 weeks, Microsoft Loop monthly. The most recent releases landed on August 27, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 6 level
Mural versus Microsoft Loop: the parameters behind the verdict, then further details
ParameterMuralMicrosoft Loop
PriceFreeFree
Rating2.4 (68 ratings)4.6 (4.9K ratings) — better
Positive reviews16.2% of reviews20.7% of reviews — better
Number of ratings684.9K — better
Update frequencyEvery 5 weeksMonthly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFreemiumFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.5 — better18.0
Further details — not scored
Size30 MB165 MB
Age rating4+4+
DeveloperTactivos Inc.Microsoft Corporation

Customer experience

Mural

All ratings68 ratings
Positive26.5%
Neutral10.3%
Negative63.2%
Written reviews210 reviews
Positive16.2%
Neutral9.0%
Negative74.8%

Microsoft Loop

All ratings4,901 ratings
Positive90.1%
Neutral2.9%
Negative7.0%
Written reviews227 reviews
Positive20.7%
Neutral16.3%
Negative63.0%

User reviews

Mural

From 68 App Store ratings

What we love

  • 👍 Intuitive and user-friendly interface
  • 🎨 Great collaborative whiteboarding tool
  • ✏️ Apple Pencil support for drawing
  • 📱 Mobile app allows work on-the-go
  • 🔄 Real-time collaboration features

Room to improve

  • 🐛 Frequent crashes and freezes
  • ⚠️ App doesn't load or opens to blank screen
  • 🔌 Forced app redirect from browser on mobile
  • ❌ Missing key desktop features on mobile
  • 📉 Poor performance on iPad

Microsoft Loop

From 4.9K App Store ratings

What we love

  • 🚀 Efficient and useful
  • 👍 Clean and simple UI
  • 💡 Great integration with Microsoft 365
  • 🚀 Powerful collaboration features
  • 👍 Promising app with potential

Room to improve

  • 🐛 Buggy and unstable
  • 🔍 Limited functionality on mobile
  • 🔍 Missing key features compared to desktop
  • 🐛 Frequent crashes and sync issues
  • 🔍 Unintuitive navigation and user experience

Bugs and requests

Mural

Reported bugs

25 issues
  • App crashes on launch or when opening boards
  • White/blank screen on startup
  • Stuck on logo screen indefinitely
  • Login failures and authentication errors
  • Microsoft authentication process hangs
Show 20 more
  • App won't open on iPad Pro
  • Forced logout during editing
  • Sticky notes disappear after creation
  • Text input hidden by UI elements
  • Pencil drawing lag and delayed rendering
  • Board resizing during pencil use
  • Images appear blurry or pixelated on mobile
  • Fonts not rendering correctly
  • Paste function not working in text fields
  • Objects snap unexpectedly to grid
  • Shapes change color inexplicably
  • Connector handles not functioning
  • Zoom and pan gestures not responsive
  • App freezes when scrolling dense boards
  • Connection timeouts and reconnection loops
  • Content not loading on boards
  • Synchronization issues between devices
  • Automatic zoom on sticky edit causes frustration
  • Camera permission dialog creates unescapable state
  • Placeholder text not clearing on input

Requested features

20 requests
  • Google and Apple login options
  • Full desktop feature parity on mobile
  • Proper keyboard and trackpad support
  • Folder visibility and management on iOS
  • Search functionality for murals
Show 15 more
  • Outline feature on mobile
  • Object linking and grouping
  • Landscape mode support
  • Better Apple Pencil pressure sensitivity
  • Undo/redo functionality
  • Multi-object selection
  • Template access on mobile
  • Activity log viewing
  • Improved pen tool options (thickness, color, style)
  • Browser access without app redirect
  • Language localization options
  • Full-screen mode without UI buttons
  • Copy/paste functionality improvements
  • Image import from device
  • Subscription management in app

Microsoft Loop

Reported bugs

5 issues
  • App crashes on certain workspaces
  • Inability to save new content
  • Formatting issues with code blocks
  • Keyboard issues and cursor jumping
  • Inconsistent theme and UI behavior

Requested features

5 requests
  • Ability to duplicate pages
  • Improved handwriting and whiteboard support
  • Export/copy to Word or PDF
  • Offline functionality
  • Better access management and guest collaboration

In-app purchases

None

Mural

No in-app purchases

4 purchases

Microsoft Loop

Subscriptions4
  • Microsoft 365 Personal$9.991 Month
  • Microsoft 365 Family$12.991 Month
  • Microsoft 365 Personal$99.991 Year
Show 1 more
  • Microsoft 365 Family$129.991 Year

Questions

Is Mural free?
Mural is free to download, with no in-app purchases.
Is Microsoft Loop free?
Microsoft Loop is free to download, with in-app purchases available.
Which has better reviews, Mural or Microsoft Loop?
Microsoft Loop is rated higher. Mural averages 2.4 out of 5 from 68 ratings, while Microsoft Loop averages 4.6 from 4.9K ratings.
Do Mural or Microsoft Loop have ads?
Neither Mural nor Microsoft Loop shows ads.
Which is updated more often, Mural or Microsoft Loop?
Mural ships an update every 5 weeks, and Microsoft Loop monthly. Most recently, Mural was updated on August 27, 2026 and Microsoft Loop on September 24, 2026.

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