Comparison

Verkada Command vs Servpac VoIP Softphone

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Verkada Command

Access all your cloud-based security cameras and footage from a single interface. Quickly filter and track individuals across your organization's cameras with advanced technology. This app puts the future of enterprise security in your hands.

Highlights
  • Single view for all cameras
  • Cloud-based footage history
  • Individual filtering and tracking
  • Cross-camera tracking
  • Enterprise security management
Features
Read full description

With the Verkada mobile app, you can access all your Verkada cameras in a single view, and your entire cloud-based footage history is just a swipe away. With industry-redefining tech, Verkada enables you to quickly filter and identify individuals, and track them across your organization’s cameras. The future of enterprise security is in your hands.

About

Servpac VoIP Softphone

Transform your mobile device into a fully functional office phone. Make and receive calls using your office number over your data connection, even when the app is running in the background. Enjoy free calls between users and exceptional audio quality.

Highlights
  • Office number on mobile
  • Make/receive calls over data
  • Background operation
  • Free calls between users
  • Exceptional audio quality
Read full description

Servpac Softphone lets you take your office number anywhere you are, whether it’s talking with team members for a project or informing customers about the latest products. This free app turns your phone into a VoIP phone that receives and makes calls over your mobile carrier’s data connection. Servpac Softphone is optimized to work in the background of the device. With Servpac Softphone you can use all the softphone features including free calling between app users and more. Enjoy exceptional audio quality with Servpac Softphone.

Screenshots

Verkada Command4 screens
Servpac VoIP Softphone4 screens

Verdict

The call

The clearest difference is rating: Verkada Command at 4.2 against Servpac VoIP Softphone's 2.3. Verkada Command also leads on update cadence (weekly vs every 2 months) and ratings volume (237 vs 3). Servpac VoIP Softphone's advantage is monetization model (free vs paid) and iOS requirement (16.0 vs 18.6). On price, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Verkada Command holds the better App Store score, 4.2 against 2.3. That said, the two scores are not equally well evidenced: Verkada Command has 237 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Verkada Command ships an update weekly, Servpac VoIP Softphone every 2 months. The most recent releases landed on October 15, 2026 and October 9, 2026 respectively.

Scorecard6 real differences · 4 level
Verkada Command versus Servpac VoIP Softphone: the parameters behind the verdict, then further details
ParameterVerkada CommandServpac VoIP Softphone
PriceFreeFree
Rating4.2 (237 ratings) — better2.3 (3 ratings)
Positive reviews48.1% of reviews—
Number of ratings237 — better3
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationPaidFree — better
DevicesiPhone, iPad, Apple TV — betteriPhone
Requires iOS18.616.0 — better
Further details — not scored
Size617 MB101 MB
Age rating4+17+
DeveloperVerkada Inc.Servpac Incorporated

Customer experience

Verkada Command

All ratings237 ratings
Positive77.2%
Neutral4.6%
Negative18.1%
Written reviews52 reviews
Positive48.1%
Neutral9.6%
Negative42.3%

Servpac VoIP Softphone

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%

Bugs and requests

Verkada Command

Reported bugs

24 issues
  • Unable to login after update
  • Cameras don't update in real-time
  • App freezes and is tough to scroll
  • Eliminated live streaming in grid view
  • Screen bounces around, unclear video
Show 19 more
  • App will not open most of the time
  • Livestream from grid view goes black
  • Extremely slow/unusable to look back at footage
  • Login issues with authentication code verification button off-screen
  • Lost ability to remotely unlock doors on iPhones
  • Verify button behind Dynamic Island for 2FA
  • No field popping up to enter login info
  • Unable to switch between organizations without logging out/in
  • App freezes iPhone, locks screen, prevents calls
  • Constantly signed out
  • Prompted with multiple credential screens, email link not needed
  • Phone freezing when switching between cameras
  • Repeatedly asking to enable notifications
  • iPhone app unusable, freezes on attempted action
  • Face ID not working after updates, requires username/password
  • App keeps logging out
  • Full screen on iPad broken after update
  • No 2FA in the app
  • Scan code crashes

Requested features

11 requests
  • Add Schedule function to mobile app
  • Ability to toggle cameras to follow person of interest on mobile
  • Add Grid view as per browser
  • Manage admin settings (access control) from app
  • Separate Verkada Admin application
Show 6 more
  • Add Apple Watch app
  • Add Face ID for security
  • Add social SSO options
  • Swipe left/right to view different cameras at a site
  • Add new cameras by scanning QR code from app
  • Add new sites from app

Servpac VoIP Softphone

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Verkada Command

No in-app purchases

None

Servpac VoIP Softphone

No in-app purchases

Questions

Is Verkada Command free?
Verkada Command is free to download, with no in-app purchases.
Is Servpac VoIP Softphone free?
Servpac VoIP Softphone is free to download, with no in-app purchases.
Which has better reviews, Verkada Command or Servpac VoIP Softphone?
Verkada Command is rated higher. Verkada Command averages 4.2 out of 5 from 237 ratings, while Servpac VoIP Softphone averages 2.3 from 3 ratings.
Do Verkada Command or Servpac VoIP Softphone have ads?
Neither Verkada Command nor Servpac VoIP Softphone shows ads.
Which is updated more often, Verkada Command or Servpac VoIP Softphone?
Verkada Command ships an update weekly, and Servpac VoIP Softphone every 2 months. Most recently, Verkada Command was updated on October 15, 2026 and Servpac VoIP Softphone on October 9, 2026.

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