Verkada Command vs ARC Facilities Premier
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Verkada Command
Access all your cloud-based security cameras and footage from a single interface. Quickly filter and track individuals across your organization's cameras with advanced technology. This app puts the future of enterprise security in your hands.
- Single view for all cameras
- Cloud-based footage history
- Individual filtering and tracking
- Cross-camera tracking
- Enterprise security management
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With the Verkada mobile app, you can access all your Verkada cameras in a single view, and your entire cloud-based footage history is just a swipe away. With industry-redefining tech, Verkada enables you to quickly filter and identify individuals, and track them across your organization’s cameras. The future of enterprise security is in your hands.
ARC Facilities Premier
Access critical building information instantly from your mobile device. Technicians can quickly find As-Builts, shutoffs, equipment details, and emergency data. This app streamlines field operations, saving time and improving response to any situation.
- Instant access to building information
- Locate As-Builts and shutoffs
- QR code scanning for equipment details
- Annotate maps and plans
- Online and offline document access
- Cloud synchronization
- Compliance documentation management
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ARC Facilities provides instant access to critical facilities information from your mobile device. Technicians can quickly access As-Builts, shutoffs, equipment locations, O&Ms, emergency information, and other important documents with just a few taps. Mobile access from the field enables technicians to respond immediately to any situation and saves hours of lost productivity looking for information. ARC Facilities modules which may be purchased individually or in combination. Expansions to current modules or activation of additional modules are available at any time. Building Plans Quickly locate As-Builts or shutoffs with just a few taps. Visualize the relationship of As-Builts over time with our proprietary As-Builts Map View screen. A layered floorplan view makes it easy to determine which renovations or projects affected each room or space in the building. Simply tap a color-coordinated area to bring up the corresponding As-Built in seconds. Easily locate shutoffs for any building or floor with clickable maps. O&M Documentation While some other systems notify you what needs to be fixed, they doesn’t show you where the equipment is located or how to fix it. With ARC Equipment, teams can use a mobile app to work remotely and quickly locate equipment and the information required to maintain or repair it. Scanning a QR code instantly loads everything the technician needs including O&Ms, service records, pictures, training resources, shutoff procedures and more. Emergency Information Emergency situations develop suddenly and escalate quickly. Instant access to critical building, life safety and equipment information can minimize damage and protect lives. Safely resolving emergency situations requires clear communication and coordinated actions. Use your phone or tablet to annotate maps and plans – highlighting the exact incident location. Share via text message or email to ensure everyone is working from the same data. Hospital Compliance Our digital technology is rapidly transforming how facilities teams prepare for their compliance surveys with an artificial intelligence (AI)-powered platform that manages your Environment of Care, Life Safety and Emergency Management compliance documentation Features: • Clickable maps quickly locate equipment and other assets • Powerful search with custom tagging and filtering • QR codes instantly access equipment information • Hyperlinked smart navigation of your documents • Markup tools allow detailed, visual annotations • Share files right from your mobile device • Instant access to compliance documents • Customized inspection schedules • Online & offline access ensures connection to critical documents, even without internet • Cloud sync keeps all your devices and team members on the same page • Secure, online document management in the cloud keeps your important information safe
Screenshots
Verdict
The clearest difference is rating: ARC Facilities Premier at 5.0 against Verkada Command's 4.2. ARC Facilities Premier also leads on monetization model (free vs paid). Verkada Command's advantage is ratings volume (237 vs 8) and update cadence (weekly vs every 3 weeks). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ARC Facilities Premier holds the better App Store score, 5.0 against 4.2. That said, the two scores are not equally well evidenced: Verkada Command has 237 ratings behind it against 8, so its average is the more settled of the two.
Verkada Command ships an update weekly, ARC Facilities Premier every 3 weeks. The most recent releases landed on October 15, 2026 and October 12, 2026 respectively.
| Parameter | Verkada Command | ARC Facilities Premier |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (237 ratings) | 5.0 (8 ratings) — better |
| Positive reviews | 48.1% of reviews | — |
| Number of ratings | 237 — better | 8 |
| Update frequency | Weekly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Paid | Free — better |
| Devices | iPhone, iPad, Apple TV — better | iPhone, iPad |
| Requires iOS | 18.6 | 18.0 — better |
| Further details — not scored | ||
| Size | 617 MB | 267 MB |
| Age rating | 4+ | 4+ |
| Developer | Verkada Inc. | ARC Document Solutions, LLC |
Customer experience
Verkada Command
ARC Facilities Premier
Bugs and requests
Verkada Command
Reported bugs
24 issues- Unable to login after update
- Cameras don't update in real-time
- App freezes and is tough to scroll
- Eliminated live streaming in grid view
- Screen bounces around, unclear video
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- App will not open most of the time
- Livestream from grid view goes black
- Extremely slow/unusable to look back at footage
- Login issues with authentication code verification button off-screen
- Lost ability to remotely unlock doors on iPhones
- Verify button behind Dynamic Island for 2FA
- No field popping up to enter login info
- Unable to switch between organizations without logging out/in
- App freezes iPhone, locks screen, prevents calls
- Constantly signed out
- Prompted with multiple credential screens, email link not needed
- Phone freezing when switching between cameras
- Repeatedly asking to enable notifications
- iPhone app unusable, freezes on attempted action
- Face ID not working after updates, requires username/password
- App keeps logging out
- Full screen on iPad broken after update
- No 2FA in the app
- Scan code crashes
Requested features
11 requests- Add Schedule function to mobile app
- Ability to toggle cameras to follow person of interest on mobile
- Add Grid view as per browser
- Manage admin settings (access control) from app
- Separate Verkada Admin application
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- Add Apple Watch app
- Add Face ID for security
- Add social SSO options
- Swipe left/right to view different cameras at a site
- Add new cameras by scanning QR code from app
- Add new sites from app
ARC Facilities Premier
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Verkada Command
No in-app purchases
ARC Facilities Premier
No in-app purchases
Questions
Is Verkada Command free?
Is ARC Facilities Premier free?
Which has better reviews, Verkada Command or ARC Facilities Premier?
Do Verkada Command or ARC Facilities Premier have ads?
Which is updated more often, Verkada Command or ARC Facilities Premier?
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