Therefore Go vs NinjaOne Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Therefore Go
Access and manage your Therefore™ Information Management system on the go. Search, view, and edit documents and index data, process workflow tasks, and save files directly from your device. Supports eForms and PDF annotation.
- Search documents with index data filters
- View and edit index data
- Process workflow tasks
- Save files and photos into Therefore™
- Annotate PDF files
- Access Therefore™ eForms
- External login via Azure AD, Okta, OIDC
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A Therefore™ system is required for this app. Therefore™ Go allows users of the Therefore™ Information Management system to find Therefore™ documents, view index data, and process workflow tasks. Find Therefore™ Documents • Search for documents using index data filters or full-text search terms. View Therefore™ Documents and Edit Index Data • View documents and their associated index data directly within the app. • Export documents for viewing in a third party app. • Support for calculated fields. Process Workflow Tasks • Find workflow tasks, view their associated documents and index data, and choose from several processing options. • Receive notifications if a Therefore™ workflow instance is assigned to the user that is currently logged in or to a group the user belongs to. Save Files into Therefore™ • Documents from third party apps can be saved and categorized into Therefore™. • Save Index-data only documents. • Attach files such as documents or photos from the device’s file system. • Add photographs taken on the fly. • Documents can be saved into a preselected category. • Save documents into an open case. • Resize images before uploading them to Therefore™. Adding Files to Existing Documents • Files and photos can be added to existing documents in the repository. Annotating PDF files • Add annotations – including handwritten signatures – to PDF files saved into Therefore™ using the app. Therefore™ eForms functionality • Access and submit Therefore™ eForms. • Access draft eForms. Open .Thex and .Thel email attachments • Open links to documents and workflow instances via .Thex and .Thel files attached to emails. Opening Linked Documents • Linked documents and cases can be opened (in Search mode, Workflow mode and Thex/Thel mode). • Edit Index data of linked documents. • Add files to the content of a linked document. External Login Functionality • Logging in via Azure Active Directory. • Logging in via Okta. • Logging in via OIDC Providers (excluding Google). Mass deployment • Mass deployment of the app and configuration settings to managed devices. Crash Reporting • Functionality to allow for reporting crashes. Notes • Http connections are no longer supported. • Self signed certificates will no longer be supported in future versions of Therefore™ Go, but are currently supported in this version. To utilize Therefore Go you need to have a Therefore™ system set up, a Therefore™ server address and login credentials.
NinjaOne Assist
This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.
- Easy ticket creation and note addition
- Device dashboard with status checks
- Secure remote device access
- Direct technician connection requests
- Mobile screensharing for collaboration
- User-friendly interface
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NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!
Screenshots
Verdict
The clearest difference is rating: NinjaOne Assist at 5.0 against Therefore Go's 3.5. NinjaOne Assist also leads on update cadence (every 5 weeks vs every 3 months) and ratings volume (6 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NinjaOne Assist holds the better App Store score, 5.0 against 3.5. Both are backed by a comparable volume of ratings — 2 and 6 respectively.
Therefore Go ships an update every 3 months, NinjaOne Assist every 5 weeks. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Therefore Go | NinjaOne Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (2 ratings) | 5.0 (6 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 2 | 6 — better |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 182 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | Therefore Corporation | NinjaRMM, LLC |
Customer experience
Therefore Go
NinjaOne Assist
In-app purchases
Therefore Go
No in-app purchases
NinjaOne Assist
No in-app purchases









