Pazo vs ER Interact

Pazo has empowered over 10K+ desk-less employees in Retail, Malls and Facility management across 10 countries and multiple industries in making their routine operations more efficient. With PAZO all your current processes depending on manual follow-ups are digitised. • Connect Instantaneously: Connect with the team instantaneously with the chat feature in PAZO to make sure that no important information is missed out and delayed, unlike with verbal communication. • See Completions in Real-time: Why wait hours after multiple follow-ups to see if assigned tasks have been completed by employees? Get real-time data on the tasks being carried out across all your locations with a visual dashboard. • Speed Up Resolutions: Raise a ticket and assign a turnaround time to ensure issues are resolved by the designated employees within the stipulated time.

IntERact enables you to access all your customer conversations at once place! The app brings together Easyrewardz Feedback Engine Collecta and Ticket Management System Bell for easy access and management. It keeps you updated on every customer feedback and ticket through a push notification, and lets you act on customer feedback and tickets for your store, region and brand. Download the app to stay updated about every customer interaction!