DLAN Mobile Responder vs Arial Mobile

BCG’s Mobile Responder App adds offline functionality, personnel tracking, and quick form entry to our DisasterLAN (DLAN) emergency management software and other BCG software. IDEAL FOR: • Disaster Area Field Operations • Damage Assessments • Debris Management • Risk Assessments • Personnel Tracking With DLAN’s Mobile Responder App, emergency managers in the field can easily communicate essential information, including images and videos, with each other and back to the Emergency Operations Center (EOC) using their own mobile devices. CREATE CUSTOM FORMS & WORKFLOWS • Like other areas of DLAN, custom mobile forms and workflows can be created based on your needs • DLAN includes easy to use form creators - no programming skills required LEVERAGE USER DEVICES • The App can access cameras, photos, and GPS trackers within each user’s device • GPS tracking allows the app to track current and historical locations (breadcrumb trails) providing a simple, accurate, and cost-effective way to track personnel and see historical routes for vehicles, damage assessments, grid searches, and more • Any number of authorized users can download the mobile responder app with no per user charges ASSIGNED TASK MODE • Helps get field staff started on their daily duties quickly • When a user logs in the App automatically syncs and downloads all assigned tickets including: o Forms o Basic ticket data o Contact information • When tasks are completed, they are automatically published back to DLAN WORK OFFLINE • Work with any form offline • Save progress locally • Use “store and forward” capabilities to sync to DLAN when connection is re-established SYNC DATA WITH DLAN Once a form is synced with DLAN, they can be: • Posted to a ticket (manually or through automated workflows) • Submitted to the Risk & Resiliency module • Displayed in maps & dashboards • Included in reports & exported The Mobile App is designed to work with DLAN and other BCG software. Authorized credentials are required for login. For more information about DLAN, visit www.disasterlan.com.

Overview The Arial® Mobile Application has been designed to work seamlessly with STANLEY Healthcare’s Arial® Wireless Emergency Call System to provide senior living caregivers with an innovative tool for handling emergency call alarms and communicating collaboratively with their coworkers. The Arial® Mobile Application is packed with intuitive features to ensure community caregivers have visibility to all relevant alarms, their status and who is responding. Alarm Message Handling • Receive Alarms – receives call station and pendant alarms from anywhere in the facility, using a mobile device, based on the caregiver's assigned zone • Alarm Information – critical alarm information is provided with each message including date, time, alarm name/type and alarm location • Rich Alarm Messages – alarm messages can include images or icons for resi¬dents or devices, alarm type color designations and can be arranged by alarm priority • Respond to Alarms – acceptance of alarms provides notification to coworkers of who is responding • Escalations – Escalating non-addressed alarms is intuitively synchronized with the escalations programmed in the Arial software • Defer events – Certain events can be deferred for a specified timeout period, as well as a reason for the deferral Caregiver/Resident Encounters • Alarm Notes – selectable alarm notes can be pre-configured in Arial to allow caregivers to document what was done during their encounter • Custom Notes – caregivers can type in custom notes detailing an encounter for any accepted alarm response • Alarm Completion – caregivers end the encounter by pressing a “Complete” button, which saves the alarm notes and captures the actual encounter time with the resident Caregiver Text Messaging and Collaboration • Live Directory – a live directory displays all caregivers and indicates those that are currently logged in and working at the facility • Text Messaging – caregivers can collaborate to coordinate resident care by initiating a text message conversation with other caregivers • Each message includes date and time • Messages from each caregiver are differently colored • Messages that fail to send are colored red • Messages and conversations are preserved for 24 hours Enhanced Reporting • Encounter Times – by collecting alarm clearance and alarm completion times, Arial is able to log the actual “encounter time” that a caregiver spends with a resident. This is the time segment between when the call station or pendent in alarm is reset and when the caregiver “completes” the alarm in the mobile application • Encounter times and average encounter time information can be selected and filtered into a large variety of reports within the Arial software • Average encounter times have been incorporated into the Arial Management Dashboard as a data element • Alarm Response Activities – the alarm response activities that are selected by caregivers when completing alarms are logged into the Arial database and are available for generating comprehensive reports