Cornerstone Local vs Successware Mobile

Cornerstone Local -- More leads, more calls, more sales Cornerstone Local was developed to help HVAC and other service contractors extend their local reach to all of the cities they perform service in. Whenever your field technician or sales person arrives on their service call, they push a button on their iPhone, and Cornerstone Local will update their location on the Cornerstone Local Heat Map. Future customers who are interested in your services can see "local" work you have performed and read what your customers are saying about your work. The frequent "check-ins" in your local areas automatically build social proof that you're a reputable company that is trusted by other "local" customers. What better way to showcase to your future customers how happy your current customers are? When the service call is over, just simply click a button and the Cornerstone Local app will send a customer review to your customer via email or text message. A simple 4 question review with a 5 star rating option. Your privacy and your customers privacy is always protected. Cornerstone Local only shows approximate geo-locations. Cornerstone Local -- More leads, more calls, more sales!

Field Service Management with Successware Mobile It’s easy to get your technicians up and running on Successware Mobile. Our intuitive design makes it easy to learn in the field so it helps work rather than stalls it. Multi-device notifications alert your technicians to any changes in their job assignment, and seamless integration with Successware keeps your dispatchers up to date on real-time job progress. Detailed views of the job, the customer, physical location, and equipment are all available at your fingertips. Techs can add photos or video to the job to document the problem and diagnosis. Successware Mobile doesn’t just help you run your business – it helps you grow your business. With a built-in sales tool that presents multiple options to a homeowner, pulled right out of your PriceBook, techs can lean on technology to help them guide a homeowner through all possible solutions for their problem. Plus, a visual dashboard tracks their progress towards their personal sales goals. Worried about having a signal? Don't be! Even without an internet connection, techs can work in offline mode and sync their data when a stable connection becomes available. Field Reporting Don’t wait until the end of the day or the end of the week to evaluate your technicians’ performance. Get live updates from the field as each technician closes out every job. This feature allows you to give real-time feedback and adjust quicker, improving technician performance and maximizing revenue. Integrated Sales Tools Successware Mobile has the tools your technicians need to feel confident about their sales skills. While some technicians are natural salespeople, others need a little support to feel confident selling in-home. Successware Mobile’s presentation view of suggested work and different service options gives the technician a tool to help educate the customer and guide them through the decision-making process. Successware Mobile informs the technician at dispatch if service visits are due and the technician can add them to the visit or invoice, helping them provide the complete service that customers have come to expect from your company. Additionally, Successware Mobile gives the customer control in the authorization and payment process. The customer guides the process, clicking to select the options and items they want, all with a full view of invoice pricing. This leaves the homeowner feeling educated and confident about their selection, building trust and credibility in your business.