MyEtex vs AEP Texas
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyEtex
Manage your Etex Communications account on the go. View usage and billing details, update payment methods, and contact member services with ease. The app also features a map to locate facilities and payment dropboxes.
- View usage and billing
- Manage payments and payment methods
- Access bill history (PDF)
- Contact member service
- Submit predefined messages with pictures/GPS
- Locate facilities and payment dropboxes
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MyEtex provides members account management at their fingertips. Members can view their usage and billing, manage payments, notify member service of account and service issues and receive special messaging from Etex Communications. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Contact Us - Easily contact Etex Communications by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.
AEP Texas
Easily report power outages, monitor their status, and track restoration progress. Manage your utility accounts, switch between multiple profiles, and enjoy a streamlined login experience with the 'Remember me' feature.
- Report power outages
- Check outage status
- Track restoration progress
- View outage maps
- Manage multiple accounts
- Streamlined login
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Welcome to a better way to manage your account with our mobile app. You can report an outage, check outage status, manage your accounts and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - Switch between multiple accounts *Logging into the AEP Texas app requires an active account that is registered online at AEPTexas.com
Screenshots
Verdict
The clearest difference is review sentiment: MyEtex at 100% against AEP Texas's 25%. MyEtex also leads on rating (4.1 vs 3.4). AEP Texas's advantage is update cadence (monthly vs every 2 months) and iOS requirement (15.0 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyEtex holds the better App Store score, 4.1 against 3.4. Both are backed by a comparable volume of ratings — 9 and 11 respectively. Written reviews point the same way: 100% of MyEtex's written reviews are positive against 25% of AEP Texas's.
MyEtex ships an update every 2 months, AEP Texas monthly. The most recent releases landed on October 24, 2026 and October 30, 2026 respectively.
| Parameter | MyEtex | AEP Texas |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (9 ratings) — better | 3.4 (11 ratings) |
| Positive reviews | 100.0% of reviews — better | 25.0% of reviews |
| Number of ratings | 9 | 11 — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 29 MB | 37 MB |
| Age rating | 17+ | 4+ |
| Developer | Etex Telephone | American Electric Power |
Customer experience
MyEtex
AEP Texas
In-app purchases
MyEtex
No in-app purchases
AEP Texas
No in-app purchases
