MyEtex vs SWEPCO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyEtex
Manage your Etex Communications account on the go. View usage and billing details, update payment methods, and contact member services with ease. The app also features a map to locate facilities and payment dropboxes.
- View usage and billing
- Manage payments and payment methods
- Access bill history (PDF)
- Contact member service
- Submit predefined messages with pictures/GPS
- Locate facilities and payment dropboxes
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MyEtex provides members account management at their fingertips. Members can view their usage and billing, manage payments, notify member service of account and service issues and receive special messaging from Etex Communications. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Contact Us - Easily contact Etex Communications by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.
SWEPCO
Manage your utility account with ease. View and pay bills, report power outages, and track restoration progress. Access billing history, compare energy usage, and set up paperless billing and alerts.
- Report power outages
- Check outage status
- View and pay bills
- Manage account details
- View billing history
- Compare energy usage
- Paperless billing enrollment
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Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the SWEPCO app requires an active account that is registered online at SWEPCO.com
Screenshots
Verdict
The clearest difference is review sentiment: MyEtex at 100% against SWEPCO's 16%. MyEtex also leads on rating (4.1 vs 3.0). SWEPCO's advantage is ratings volume (108 vs 9) and update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyEtex holds the better App Store score, 4.1 against 3.0. That said, the two scores are not equally well evidenced: SWEPCO has 108 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 100% of MyEtex's written reviews are positive against 16% of SWEPCO's.
MyEtex ships an update every 2 months, SWEPCO monthly. The most recent releases landed on October 24, 2026 and October 30, 2026 respectively.
| Parameter | MyEtex | SWEPCO |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (9 ratings) — better | 3.0 (108 ratings) |
| Positive reviews | 100.0% of reviews — better | 16.0% of reviews |
| Number of ratings | 9 | 108 — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 29 MB | 37 MB |
| Age rating | 17+ | 4+ |
| Developer | Etex Telephone | American Electric Power |
Customer experience
MyEtex
SWEPCO
In-app purchases
MyEtex
No in-app purchases
SWEPCO
No in-app purchases









