Comparison

MyEtex vs SWEPCO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyEtex

Manage your Etex Communications account on the go. View usage and billing details, update payment methods, and contact member services with ease. The app also features a map to locate facilities and payment dropboxes.

Highlights
  • View usage and billing
  • Manage payments and payment methods
  • Access bill history (PDF)
  • Contact member service
  • Submit predefined messages with pictures/GPS
  • Locate facilities and payment dropboxes
Read full description

MyEtex provides members account management at their fingertips. Members can view their usage and billing, manage payments, notify member service of account and service issues and receive special messaging from Etex Communications. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Contact Us - Easily contact Etex Communications by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.

About

SWEPCO

Manage your utility account with ease. View and pay bills, report power outages, and track restoration progress. Access billing history, compare energy usage, and set up paperless billing and alerts.

Highlights
  • Report power outages
  • Check outage status
  • View and pay bills
  • Manage account details
  • View billing history
  • Compare energy usage
  • Paperless billing enrollment
Features
Read full description

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the SWEPCO app requires an active account that is registered online at SWEPCO.com

Screenshots

MyEtex4 screens
SWEPCO4 screens

Verdict

The call

The clearest difference is review sentiment: MyEtex at 100% against SWEPCO's 16%. MyEtex also leads on rating (4.1 vs 3.0). SWEPCO's advantage is ratings volume (108 vs 9) and update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyEtex holds the better App Store score, 4.1 against 3.0. That said, the two scores are not equally well evidenced: SWEPCO has 108 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 100% of MyEtex's written reviews are positive against 16% of SWEPCO's.

UpkeepUpdate frequency

MyEtex ships an update every 2 months, SWEPCO monthly. The most recent releases landed on October 24, 2026 and October 30, 2026 respectively.

Scorecard5 real differences · 5 level
MyEtex versus SWEPCO: the parameters behind the verdict, then further details
ParameterMyEtexSWEPCO
PriceFreeFree
Rating4.1 (9 ratings) — better3.0 (108 ratings)
Positive reviews100.0% of reviews — better16.0% of reviews
Number of ratings9108 — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.0 — better
Further details — not scored
Size29 MB37 MB
Age rating17+4+
DeveloperEtex TelephoneAmerican Electric Power

Customer experience

MyEtex

All ratings9 ratings
Positive77.8%
Neutral0.0%
Negative22.2%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

SWEPCO

All ratings108 ratings
Positive49.1%
Neutral6.5%
Negative44.4%
Written reviews25 reviews
Positive16.0%
Neutral12.0%
Negative72.0%

In-app purchases

None

MyEtex

No in-app purchases

None

SWEPCO

No in-app purchases

Questions

Is MyEtex free?
MyEtex is free to download, with no in-app purchases.
Is SWEPCO free?
SWEPCO is free to download, with no in-app purchases.
Which has better reviews, MyEtex or SWEPCO?
MyEtex is rated higher. MyEtex averages 4.1 out of 5 from 9 ratings, while SWEPCO averages 3.0 from 108 ratings.
Do MyEtex or SWEPCO have ads?
Neither MyEtex nor SWEPCO shows ads.
Which is updated more often, MyEtex or SWEPCO?
MyEtex ships an update every 2 months, and SWEPCO monthly. Most recently, MyEtex was updated on October 24, 2026 and SWEPCO on October 30, 2026.

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