Comparison

TIM vs 合从客服

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TIM

This instant messaging app focuses on efficient communication and collaboration for work, study, and life. It offers QQ friend and message synchronization, file saving, a favorites feature, and real-time voice and video calls. It also includes task management, scheduling, and collaborative document editing.

Highlights
  • QQ friend and message sync
  • File saving to cloud storage
  • Favorites for text, images, links
  • Real-time voice and video calls
  • To-do list management
  • Schedule creation and viewing
  • Collaborative document editing
Features
Read full description

-----TIM是什么?----- TIM是腾讯出品的一款专注高效沟通、多人协作的即时通讯应用。TIM界面清爽,操作简单,协作便捷,助你提升办公、学习、生活效率。 -----TIM有哪些功能? ----- [QQ好友及消息同步] - QQ登录:支持QQ号直接登录,你的QQ好友及QQ消息都在,聊天更方便; -多端同步:QQ聊天消息多端同步接收,聊天沟通更轻松; [文件] 聊天中收发的文件、本机文件均可轻松保存到网盘,重要文件长期存储,随时查看; [收藏] -文字、图片、链接均可添加至“收藏”,并支持二次编辑; [电话] -电话会议:两人/多人实时语音电话、视频电话,异地会议无压力,畅快聊天,随心沟通; [待办] -随时随地创建待办事项,生活学习工作井井有条; [日程] -支持创建、查看日程,重要日程不再错过; [腾讯文档] -多人编辑:多人可同时在线编辑Word/Excel文档; - Word/excel模板:提供会议纪要、日报等各类word/excel文档模版,团队协作更高效; [安全能力升级] - 账号安全能力全面升级,支持更多安全登录方式,支持管理在线设备,全方位保障账号信息安全 - 举报系统全面升级,举报更加安全、流畅、有效 -----如何联系我们? ----- TIM官方网站: office.qq.com 意见反馈:请登录TIM,进入“设置-关于TIM与帮助”反馈你的意见和建议。 如果你觉得TIM还不错,请赏个五星好评哦!欢迎撰写评论鼓励我们~\(≥V≤)/~ 如果你在使用过程中有任何不满意的地方,也请在评论区留下宝贵意见或建议。 TIM团队非常期待和重视每一位用户的真诚意见!鞠躬^ ^

About

合从客服

Features
Read full description

让客服随时随地工作 1、支持新消息通知,应用没有打开也能收到新消息通知,不漏掉每个顾客。 2、多渠道顾客接入,统一服务。 3、支持快捷回复、消息草稿。 4、界面风格简约清新,操作体验简单顺畅,给客服舒适的工作体验。 合从在线客服系统,用于企业与顾客进行在线对话沟通,能够帮助企业客服团队更好的协作和管理,同时为企业的顾客提供更便捷的对话渠道和优雅的对话体验,让企业更好的服务顾客。

Screenshots

TIM4 screens
合从客服4 screens

Verdict

The call

The clearest difference is ads: 合从客服 at none against TIM's shown. 合从客服 also leads on update cadence (every 3 weeks vs every 3 months). TIM's advantage is review sentiment (19% vs 0%) and iOS requirement (13.0 vs 17.6). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

TIM ships an update every 3 months, 合从客服 every 3 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
TIM versus 合从客服: the parameters behind the verdict, then further details
ParameterTIM合从客服
PriceFreeFree
Rating1.9 (737 ratings) — better—
Positive reviews18.7% of reviews — better0.0% of reviews
Number of ratings737 — better—
Update frequencyEvery 3 monthsEvery 3 weeks — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better17.6
Further details — not scored
Size347 MB33 MB
Age rating4+4+
DeveloperTencent Technology (Shanghai) Company Limited合从

Customer experience

TIM

All ratings731 ratings
Positive19.6%
Neutral6.4%
Negative74.0%
Written reviews305 reviews
Positive18.7%
Neutral9.5%
Negative71.8%

合从客服

Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

TIM

Reported bugs

4 issues
  • Inability to open shared links
  • Inconsistent message synchronization
  • Unreliable notification system
  • Frequent login issues

Requested features

4 requests
  • Dark mode option
  • iPad version
  • Improved file sharing and management
  • Restore removed features like email

合从客服

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

TIM

No in-app purchases

None

合从客服

No in-app purchases

Questions

Is TIM free?
TIM is free to download, with no in-app purchases.
Is 合从客服 free?
合从客服 is free to download, with no in-app purchases.
Do TIM or 合从客服 have ads?
TIM shows ads; 合从客服 does not.
Which is updated more often, TIM or 合从客服?
TIM ships an update every 3 months, and 合从客服 every 3 weeks. Most recently, TIM was updated on October 29, 2026 and 合从客服 on October 24, 2026.

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