ky2help® Mobile App vs Voicepoint Xenon®

Stay connected – die App gewährleistet optimalen Zugriff auf alle digitalen Business-Prozesse innerhalb der Service Management Suite ky2help® wenn sie nicht physisch am Arbeitsplatz sitzen. Alle Aufgaben aus den hinterlegten BPMN Prozessen können von überall aus erledigt werden. Behalten Sie den Überblick über Ihre Aufgaben und Termine aus den unterschiedlichen, in ky2help® digitalisierten Prozessen. Neben dem Zugriff auf die Knowledgebase verfügen Sie über aktuelle Informationen und News und sind auf diese Weise immer auf dem aktuellsten Stand der Dinge. Per Push Benachrichtigung werden Sie über neue Aufgaben informiert und können diese direkt vom mobilen Gerät aus bearbeiten, delegieren oder terminieren. Durch die transparente Planungsoptimierung werden Sie flexibler und effizienter. Ein ky2help®-Server und entsprechende Zugangsberechtigungen werden für die App benötigt. Funktionen: - Mobiler Zugang zu Ihren digitalen Business Prozessen - Incident Management - Change Management - Request Fulfillment - Business Process und Task Management - Knowledgebase - News Portal - Status-Überblick über zu erledigende Aufgaben - Push Mitteilungen - Foto Uploads - Geolocation Taging bei der Erfassung von Vorgängen - Kommentarfunktionen und Zugriff auf Aktivitäten Logs

Our Swiss platform, Voicepoint Xenon®, for traditional dictation, medical speech recognition, and AI-powered automatic report generation, was specifically developed to reduce the workload of healthcare professionals and increase the efficiency and flow of medical documentation. And it’s fully tailored to your needs. COVERAGE OF ALL RELEVANT USE CASES IN MEDICAL DOCUMENTATION Our platform has a modular design. You decide what you need. Voicepoint Xenon® puts you first and enables you to create patient documentation in a variety of ways: VOICEPOINT XENON® DICTATION Voicepoint Xenon® Dictation provides centralized management of users, licenses, and recordings for the Voicepoint Xenon® platform. Voicepoint Xenon® Dictation includes the capture of digital recordings directly on a smartphone, as well as the processing and management of those recordings via the web. This encapsulates over 20 years of experience in voice-based medical documentation: • Centralized management of your users • Direct recording via the app • Freely selectable recording mode (insert, overwrite, or append) • Easy forwarding of audio and text content to the administrative office • “Note to Self” feature for personal audio recordings • When used with Voicepoint Xenon® Speech: Automatic text recognition for quick corrections instead of transcription—even after the fact • Compatible with mobile dictation devices from Philips and OM SYSTEM • Available on the web, regardless of platform VOICEPOINT XENON® SPEECH Voicepoint Xenon® Speech is the next generation of medical speech recognition. You speak, and the text appears—accurate, medically correct, and right at the cursor, in the EHR, PIS, Word, Outlook, or any other program. Voicepoint Xenon® Speech expands the capabilities of Voicepoint Xenon® Dictation with powerful speech recognition software. You can dictate using a smartphone, tablet, voice recorder, or PC. Voicepoint Xenon® Speech adapts to your accent and speaking style, while voice commands and automations handle repetitive tasks. VOICEPOINT XENON® FUSION: CREATING SUMMARIES AND TRANSCRIPTS OF CONSULTATIONS USING AMBIENT SCRIBE Voicepoint Xenon® takes medical documentation to a new level: The conversation is automatically recorded during the consultation. Afterward, a language model (LLM) developed specifically for the healthcare sector generates a structured summary of the content. The summary is flexible and can be adapted to the specific requirements of the service. What makes it unique is that the language model is trained on Swiss data and understands various languages, including German, French, Italian, English, and Swiss dialects. YOUR DATA IS SECURE AT ALL TIMES Confidentiality, integrity, and availability are at the heart of our platform. Voicepoint Xenon® is hosted on the Swiss Voicepoint Cloud; data is never transferred to other countries. The most important standards for information security and data protection are met through ISO certifications 27001, 27701, and 27018, which are continuously renewed and provide an enhanced level of protection for customer data. As a manufacturer of a Class I medical device under the MDR, we also assume responsibility for the product’s safety and performance, as well as ongoing product monitoring and vigilance. Voicepoint Xenon® excels in several key security areas, including: • Biometric login • Two-factor authentication • Encryption of all communications • Encryption of sensitive health data