Comparison

Ringotel vs Genesys Cloud Associate

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ringotel

This app provides a complete unified communications solution for teams, enabling seamless calls, chats, and file sharing on the go. It ensures secure remote work with corporate identity and enhances connectivity even on unstable internet connections.

Highlights
  • Unified communications solution
  • Video calls and audio conferences
  • Group chats and public channels
  • File sharing
  • Remote work organization
  • Corporate identity calling
  • Encrypted calls and messages
Features
Read full description

With Ringotel mobile apps you and your team members can stay connected and more productive on the go while keeping your extension with you, wherever you are. What Ringotel brings to your team: **Complete UC solution that works with your cloud or on-premise IP PBX installation** • Collaborate with your team wherever you are. • Make video calls, organise audio conferences and group chats, create public channels, share files, and much more. **Easily and securely organise remote work for your employees** • Dial external numbers using corporate identity/phone numbers. Receive calls through your IP PBX extension. • Keep track of your business communications with the detailed client profiles and history of communications organised by each contact. **Enhance connectivity and call quality event with an unstable internet connection** • With push notifications you can stay connected anywhere you are, so that your clients stay happy with your service. • Ringotel Shell enhances the connectivity for your employees and the quality of voice implementing the best in class audio codec Opus. **Our top priority is the privacy of your conversations and data.** • Ringotel apps provide encryption for calls, messages, and data by default using the strongest block ciphers available. To use this app a subscription to Ringotel service is required.

About

Genesys Cloud Associate

This app provides business communication features, allowing users to make and receive IP-based calls using their dedicated business number. It enables seamless connectivity with colleagues, partners, and customers from anywhere, even over Wi-Fi in areas with weak cellular signal.

Highlights
  • IP-based calling
  • Dedicated business phone number
  • Separate business and personal calls
  • Wi-Fi calling
  • Contact search
  • Call history
  • Voicemail and fax inbox
Read full description

Elevate your business communication with the Genesys Cloud™ Associate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere. - Use your dedicated Genesys Cloud business phone number to make and receive calls. - Keep your business and personal phones separate. - Make and receive calls using Wi-Fi, even in areas with poor cellular coverage. - Search for people and groups in your organization and personal contacts. - View your call history and return missed calls. - Check your inbox to review your voicemails, recordings and faxes.

Screenshots

Ringotel4 screens
Genesys Cloud Associate4 screens

Verdict

The call

Ringotel and Genesys Cloud Associate both sit at 4.5 stars, but that hides the real split: 100% of Ringotel's written reviews are positive against 7% of Genesys Cloud Associate's. Ringotel also leads on iOS requirement (11.0 vs 16.0). Genesys Cloud Associate's advantage is monetization model (free vs subscription) and ratings volume (377 vs 11). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for Ringotel against 4.4 for Genesys Cloud Associate. That said, the two scores are not equally well evidenced: Genesys Cloud Associate has 377 ratings behind it against 11, so its average is the more settled of the two. Written reviews are what separate them: 100% of Ringotel's written reviews are positive against 7% of Genesys Cloud Associate's.

UpkeepUpdate frequency

Ringotel ships an update monthly, Genesys Cloud Associate every 3 weeks. The most recent releases landed on September 14, 2026 and September 22, 2026 respectively.

Scorecard4 real differences · 6 level
Ringotel versus Genesys Cloud Associate: the parameters behind the verdict, then further details
ParameterRingotelGenesys Cloud Associate
PriceFreeFree
Rating4.5 (11 ratings) — better4.4 (377 ratings)
Positive reviews100.0% of reviews — better6.7% of reviews
Number of ratings11377 — better
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS11.0 — better16.0
Further details — not scored
Size103 MB28 MB
Age rating4+4+
DeveloperRingotel Communications LimitedGenesys Telecommunications Laboratories, Inc.

Customer experience

Ringotel

All ratings11 ratings
Positive81.8%
Neutral9.1%
Negative9.1%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Genesys Cloud Associate

All ratings377 ratings
Positive85.1%
Neutral3.2%
Negative11.7%
Written reviews15 reviews
Positive6.7%
Neutral20.0%
Negative73.3%

In-app purchases

None

Ringotel

No in-app purchases

None

Genesys Cloud Associate

No in-app purchases

Questions

Is Ringotel free?
Ringotel is free to download, with no in-app purchases.
Is Genesys Cloud Associate free?
Genesys Cloud Associate is free to download, with no in-app purchases.
Which has better reviews, Ringotel or Genesys Cloud Associate?
Ringotel is rated higher. Ringotel averages 4.5 out of 5 from 11 ratings, while Genesys Cloud Associate averages 4.4 from 377 ratings.
Do Ringotel or Genesys Cloud Associate have ads?
Neither Ringotel nor Genesys Cloud Associate shows ads.
Which is updated more often, Ringotel or Genesys Cloud Associate?
Ringotel ships an update monthly, and Genesys Cloud Associate every 3 weeks. Most recently, Ringotel was updated on September 14, 2026 and Genesys Cloud Associate on September 22, 2026.

Other comparisons