Ringotel vs Genesys Cloud Associate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ringotel
This app provides a complete unified communications solution for teams, enabling seamless calls, chats, and file sharing on the go. It ensures secure remote work with corporate identity and enhances connectivity even on unstable internet connections.
- Unified communications solution
- Video calls and audio conferences
- Group chats and public channels
- File sharing
- Remote work organization
- Corporate identity calling
- Encrypted calls and messages
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With Ringotel mobile apps you and your team members can stay connected and more productive on the go while keeping your extension with you, wherever you are. What Ringotel brings to your team: **Complete UC solution that works with your cloud or on-premise IP PBX installation** • Collaborate with your team wherever you are. • Make video calls, organise audio conferences and group chats, create public channels, share files, and much more. **Easily and securely organise remote work for your employees** • Dial external numbers using corporate identity/phone numbers. Receive calls through your IP PBX extension. • Keep track of your business communications with the detailed client profiles and history of communications organised by each contact. **Enhance connectivity and call quality event with an unstable internet connection** • With push notifications you can stay connected anywhere you are, so that your clients stay happy with your service. • Ringotel Shell enhances the connectivity for your employees and the quality of voice implementing the best in class audio codec Opus. **Our top priority is the privacy of your conversations and data.** • Ringotel apps provide encryption for calls, messages, and data by default using the strongest block ciphers available. To use this app a subscription to Ringotel service is required.
Genesys Cloud Associate
This app provides business communication features, allowing users to make and receive IP-based calls using their dedicated business number. It enables seamless connectivity with colleagues, partners, and customers from anywhere, even over Wi-Fi in areas with weak cellular signal.
- IP-based calling
- Dedicated business phone number
- Separate business and personal calls
- Wi-Fi calling
- Contact search
- Call history
- Voicemail and fax inbox
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Elevate your business communication with the Genesys Cloud™ Associate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere. - Use your dedicated Genesys Cloud business phone number to make and receive calls. - Keep your business and personal phones separate. - Make and receive calls using Wi-Fi, even in areas with poor cellular coverage. - Search for people and groups in your organization and personal contacts. - View your call history and return missed calls. - Check your inbox to review your voicemails, recordings and faxes.
Screenshots
Verdict
Ringotel and Genesys Cloud Associate both sit at 4.5 stars, but that hides the real split: 100% of Ringotel's written reviews are positive against 7% of Genesys Cloud Associate's. Ringotel also leads on iOS requirement (11.0 vs 16.0). Genesys Cloud Associate's advantage is monetization model (free vs subscription) and ratings volume (377 vs 11). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for Ringotel against 4.4 for Genesys Cloud Associate. That said, the two scores are not equally well evidenced: Genesys Cloud Associate has 377 ratings behind it against 11, so its average is the more settled of the two. Written reviews are what separate them: 100% of Ringotel's written reviews are positive against 7% of Genesys Cloud Associate's.
Ringotel ships an update monthly, Genesys Cloud Associate every 3 weeks. The most recent releases landed on September 14, 2026 and September 22, 2026 respectively.
| Parameter | Ringotel | Genesys Cloud Associate |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (11 ratings) — better | 4.4 (377 ratings) |
| Positive reviews | 100.0% of reviews — better | 6.7% of reviews |
| Number of ratings | 11 | 377 — better |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 103 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | Ringotel Communications Limited | Genesys Telecommunications Laboratories, Inc. |
Customer experience
Ringotel
Genesys Cloud Associate
In-app purchases
Ringotel
No in-app purchases
Genesys Cloud Associate
No in-app purchases
Questions
Is Ringotel free?
Is Genesys Cloud Associate free?
Which has better reviews, Ringotel or Genesys Cloud Associate?
Do Ringotel or Genesys Cloud Associate have ads?
Which is updated more often, Ringotel or Genesys Cloud Associate?
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