MyDDSLab vs Solutionreach

MyDDSLab helps you keep track of your DDS Lab dental prosthetic open case orders, so you always know when they’re expected to arrive. With the MyDDSLab app, you won't need to take time out of your day to call your account manager to find out when your patient’s case is expected to arrive. Everything you need to know to track your case is at your fingertips! It’s very simple to instantly see all of your cases, and real-time status updates on one screen. Just sign in to see a list of your open cases ordered by date. Each list item includes the patient name, doctor name and a color-coded label which indicates the status of your case: Received, Fabricating, QC, On Hold and Shipped. To track each case in real-time just click on the patient’s name and dive into all the status details, including case ID, due date, date received and estimated ship and delivery dates. Log in once and save your password to quickly access any future inquiries. If there are any questions about your case details, click the phone icon on the top right of the screen to directly call your dedicated account manager.

Take Solutionreach with you—anytime, anywhere. The Solutionreach mobile app brings powerful patient communication tools right to your phone, helping your team stay connected and responsive on the go. The mobile app includes the key features you know and love from the desktop experience, with real-time syncing so you can seamlessly transition between platforms without missing a beat. Key features include: - Communicate with patients in real time via text to answer questions, confirm appointments, notify patients of office closures, collect images, and more. - Review patient information quickly and securely. - Use message templates to communicate faster, including sending Intake and Payment requests directly from your phone. - Access patient message threads, including full message history and view attachments sent or received. - View upcoming appointments for the day or week in the Appointments tab. - Launch telehealth visits with patients directly from the app. * An active Solutionreach account is required to use this app.