CDK Lane 3.0 vs Auto Labs
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CDK Lane 3.0
Streamline automotive service workflows with a mobile app designed for service advisors. Greet customers, scan VINs, and manage repair orders efficiently with an intuitive interface and advanced DMS integration.
- Customer greeting at vehicle
- VIN scanning
- Repair order creation
- Vehicle walk-around inspections
- Damage photo attachment
- Customer and vehicle history access
- Hub-and-spoke workflow
Read full descriptionHide full description
Current CDK Service customers, CDK Lane 3.0 is now available! This next evolution of CDK Service software with Lane 3.0 simplifies the workflow and provides a more efficient user interface for the Service Advisor, and a better experience for the customer. Using state-of-the-art mobile technology, Service Advisors can greet customers at their vehicle, scan their VIN, and roll the appointment into an RO with a few simple taps on an iPad. No appointment…No problem. Just scan the VIN, enter the customers information and move on. Advanced DMS integration makes creating a new customer faster than ever before. With our new application, you can perform a customized vehicle walk around in the time it takes most systems to pull up customer information. Attach pictures of damage to the Repair Order, perform touch vehicle markup, note concerns, and even upsell services all on the iPad while your customer is still standing next to you. With access to customers and vehicle history, including any previously declined services, Service Advisors are equipped to provide the highest level of customer service. The new user interface is designed to feature a hub-and-spoke workflow vs. the traditional linear workflow. This allows the Advisor to navigate to wherever he needs to go within the application without taking time-consuming, needless steps. Faster, easier, and more profitable than anything ever seen in automotive fixed operations, CDK Service with Lane 3.0 takes Automobile Dealership Service Departments to the next level.
Auto Labs
This application provides mobile access to a customer experience platform, allowing users to manage and interact with their customer data on the go. It extends the capabilities of the main platform for enhanced business operations.
- Mobile access to customer experience platform
- Extend platform functionality
- Customer data management
- Business operations enhancement
Read full descriptionHide full description
The Auto Labs mobile app extends the functionality of the Auto Labs Customer Experience Platform. [:mav: 1.7.20]
Screenshots
Verdict
CDK Lane 3.0 and Auto Labs both sit at 2.2 stars, but that hides the real split: 17% of CDK Lane 3.0's written reviews are positive against 0% of Auto Labs's. CDK Lane 3.0 also leads on ratings volume (38 vs 6). Auto Labs's advantage is iOS requirement (15.0 vs 18.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.2 for CDK Lane 3.0 against 2.3 for Auto Labs. That said, the two scores are not equally well evidenced: CDK Lane 3.0 has 38 ratings behind it against 6, so its average is the more settled of the two. Written reviews are what separate them: 17% of CDK Lane 3.0's written reviews are positive against 0% of Auto Labs's.
CDK Lane 3.0 ships an update every 2 months, Auto Labs every 6 weeks. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | CDK Lane 3.0 | Auto Labs |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (38 ratings) | 2.3 (6 ratings) — better |
| Positive reviews | 16.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 38 — better | 6 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 40 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | CDK Global, Inc. | autolabs |
Customer experience
CDK Lane 3.0
Auto Labs
In-app purchases
CDK Lane 3.0
No in-app purchases
Auto Labs
No in-app purchases
