Trash
This is the worst software I have ever worked with, it fails constantly, crashes, server side errors- my dealership fell into this trap and we have felt the pain daily. A two minute write up takes 15 minutes on average and embarrassing moments in front of customers apologizing for wasting their time. I’ve lost many sales to this, this program actually prevents sales. Not to mention when it’s working “properly” it loads and loads and loads leaving dead time between you and the customer. I would prefer a brick over this because at least I know what the brick will do next. No notification after tech puts his estimate in smart, if parts will even stay on the sheet you are lucky. It rides on the back bone of CDK drive which is a good program. But it can’t even transfer it own data into a program owned by its own company….. total trash. They need to completely scrap the web based programming and create an application. So all the loading and upload can be done in the background.
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Trash
This is the worst software I have ever worked with, it fails constantly, crashes, server side errors- my dealership fell into this trap and we have felt the pain daily. A two minute write up takes 15 minutes on average and embarrassing moments in front of customer apologizing for wasting there time. Not to mention when it’s working “properly” it loads and loads and loads leaving dead time between you and the customer. I would prefer a brick over this because at least I know what the brick will do next. No notification after tech puts his estimate in 5 , if parts will even stay on the sheet. It rides on the back bone of CDK drive which is a good program. But it can’t even transfer it own data into a program owned by its own company….. total trash
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Will not stay running iPhone 13 Pro Max
The application closes in the middle of customer write up and also every time the phone screen locks. It sometimes takes several attempts to log back in. E-signature also stopped working. Is there a fix or a more compatible device? Right now the app is unusable. Using iPhone 13 Pro Max. Thank you.
Buggy
Won’t pause in service lane inspection- very disruptive to daily operations
So much better
This app has improved tremendously! I love using it on my phone or on the tablet. But it makes it so easy to write a repair order from the palm of your hand! Thank you for continuing to improve it!
