CDK Lane 3.0 vs TraXtionMobile

Current CDK Service customers, CDK Lane 3.0 is now available! This next evolution of CDK Service software with Lane 3.0 simplifies the workflow and provides a more efficient user interface for the Service Advisor, and a better experience for the customer. Using state-of-the-art mobile technology, Service Advisors can greet customers at their vehicle, scan their VIN, and roll the appointment into an RO with a few simple taps on an iPad. No appointment…No problem. Just scan the VIN, enter the customers information and move on. Advanced DMS integration makes creating a new customer faster than ever before. With our new application, you can perform a customized vehicle walk around in the time it takes most systems to pull up customer information. Attach pictures of damage to the Repair Order, perform touch vehicle markup, note concerns, and even upsell services all on the iPad while your customer is still standing next to you. With access to customers and vehicle history, including any previously declined services, Service Advisors are equipped to provide the highest level of customer service. The new user interface is designed to feature a hub-and-spoke workflow vs. the traditional linear workflow. This allows the Advisor to navigate to wherever he needs to go within the application without taking time-consuming, needless steps. Faster, easier, and more profitable than anything ever seen in automotive fixed operations, CDK Service with Lane 3.0 takes Automobile Dealership Service Departments to the next level.

TraXtion is a software company that specializes in providing integrated solutions for our clients to efficiently capture and share diagnostic data for tire alignment and replacement needs. Our patented, automated system was created with one goal in mind - to help our clients increase profitability and enhance customer loyalty. TraXtionMobile provides the same data and diagnostics as our desktop portal, but in a very concise and clean view for phone and tablet users. We believe success lies in being proactive rather than reactive in Fixed Operations.