Comparison

Softphone vs GSI CRM

Price, ratings, monetisation and update history for both apps, side by side โ€” with what reviewers say about each.

Head to head
About

Softphone

This app provides high-definition voice and video calls, plus instant messaging, for users of a specific hosted PBX platform. It offers secure calling with TLS encryption and efficient low-bandwidth usage. Setup is simplified through QR code provisioning.

Highlights
  • HD Voice and Video Communication
  • Instant Messaging
  • Secure Calling (TLS Encryption)
  • Zero-Touch Provisioning via QR Code
  • Ultra Low Bandwidth Usage (OPUS codec)
  • Pushkit Enabled for Battery Performance
Features
Read full description

*** This app will NOT work with any other VoIP providers and requires a VoiceHost Account to access the app*** Softphone enabled for High Definition voice and video communication along with Instant messaging. VoiceHost Hosted PBX users can enable the softphone app via the control panel and provision all settings via a QR Code without any configuration. Secure Calling / TLS encryption as default. Zero-Touch Provisioning via QR code. Pushkit Enabled - Improved battery performance. Ultra low bandwidth usage on mobile or cellular networks via the OPUS codec. How to use: 1. Create a VoiceHost Account is you do not have one already (www.voicehost.co.uk) 2. In your VoiceHost account control panel go to "Seat Settings" 3. Select the checkbox to enable the Softphone App - You will now see a QR code. 4. Download the Softphone App from iTunes 5. Open the App and Scan the QR code shown to you previously ***Designed for use with the VoiceHost Hosted PBX and cloud platform only.***

About

GSI CRM

Features
Read full description

Broadband Management System (BMS) Software is a sophisticated platform designed for managing, optimizing and maintaining their networks. It integrates billing and subscriber management functionalities facilitating accurate billing and subscriber account management, by tracking usage and generating invoices.

Screenshots

Softphone4 screens
GSI CRM4 screens

Verdict

The call

The clearest difference is update cadence: GSI CRM at every 2 weeks against Softphone's every 4 months. GSI CRM also leads on device support (3 vs 1) and iOS requirement (13.0 vs 16.0). On price, ads and in-app purchases there is nothing between them.

Scored on Price ยท Rating ยท Positive reviews ยท Number of ratings ยท Update frequency ยท Ads ยท In-app purchases ยท Monetization ยท Best chart rank ยท Devices ยท Requires iOS

CostPrice ยท In-app purchases ยท Ads ยท Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Softphone ships an update every 4 months, GSI CRM every 2 weeks. The most recent releases landed on November 2, 2026 and November 8, 2026 respectively.

Scorecard3 real differences ยท 5 level
Softphone versus GSI CRM: the parameters behind the verdict, then further details
ParameterSoftphoneGSI CRM
PriceFreeFree
Positive reviews100.0% of reviewsโ€”
Update frequencyEvery 4 monthsEvery 2 weeks โ€” better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeโ€”
DevicesiPhoneiPhone, iPad, iPod โ€” better
Requires iOS16.013.0 โ€” better
Further details โ€” not scored
Size98 MB61 MB
Age rating4+4+
DeveloperVoiceHostSenthamizh Infotech LLP

In-app purchases

None

Softphone

No in-app purchases

None

GSI CRM

No in-app purchases

Questions

Is Softphone free?
Softphone is free to download, with no in-app purchases.
Is GSI CRM free?
GSI CRM is free to download, with no in-app purchases.
Do Softphone or GSI CRM have ads?
Neither Softphone nor GSI CRM shows ads.
Which is updated more often, Softphone or GSI CRM?
Softphone ships an update every 4 months, and GSI CRM every 2 weeks. Most recently, Softphone was updated on November 2, 2026 and GSI CRM on November 8, 2026.

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