Softphone vs Team

*** This app will NOT work with any other VoIP providers and requires a VoiceHost Account to access the app*** Softphone enabled for High Definition voice and video communication along with Instant messaging. VoiceHost Hosted PBX users can enable the softphone app via the control panel and provision all settings via a QR Code without any configuration. Secure Calling / TLS encryption as default. Zero-Touch Provisioning via QR code. Pushkit Enabled - Improved battery performance. Ultra low bandwidth usage on mobile or cellular networks via the OPUS codec. How to use: 1. Create a VoiceHost Account is you do not have one already (www.voicehost.co.uk) 2. In your VoiceHost account control panel go to "Seat Settings" 3. Select the checkbox to enable the Softphone App - You will now see a QR code. 4. Download the Softphone App from iTunes 5. Open the App and Scan the QR code shown to you previously ***Designed for use with the VoiceHost Hosted PBX and cloud platform only.***

Never miss another customer call. Team Connect AI answers your business phone line 24/7, takes detailed messages, books appointments, and follows up with customers by SMS — even while you sleep. Built for tradespeople, salons, garages, clinics, restaurants, agencies, and any small business owner tired of losing leads to voicemail. WHAT IT DOES - AI receptionist answers every inbound call professionally, in your business name - Captures caller details — name, number, reason for calling, urgency - Books appointments, takes orders, qualifies leads, transfers calls to you when needed - Sends automatic SMS follow-up after every call so leads stay warm - Records and transcribes every conversation so you never miss a detail - Outbound calls from your business number — your customers see your business, not your personal mobile - Two-way SMS with customers — reply to threads from anywhere in the app - Time-based divert: route calls to different numbers by day, hour, or schedule - Multiple business lines on one account - Full dashboard with searchable call history, transcripts, and recordings HOW IT WORKS When a customer calls your Team Connect number, your AI receptionist answers within one ring. It greets them in your business name, asks the right questions for your trade, and either books them in or takes a detailed message. You get an instant SMS with the lead details. The full call transcript appears in the app within seconds. Listen back to the recording any time. Prefer to take the call yourself? Set your line to ring your iPhone directly and let the AI handle anything you miss. You decide, line by line, hour by hour. WHY TEAM CONNECT - No extra hardware — works with any iPhone - Set up in minutes, not days - No long-term contracts — cancel any time, billed monthly - UK-based support and infrastructure - Built by a small business for small businesses - Pays for itself with the first booking it captures PERFECT FOR - Plumbers, electricians, builders, locksmiths and other tradespeople - Hair and beauty salons, barbers, nail bars - Garages, MOT centres, mobile mechanics - Dentists, opticians, private clinics and therapists - Cleaning services, gardeners, removals - Cafés, takeaways, small restaurants - Estate agents, letting agents, property managers - Consultants, accountants, solo professionals WHAT YOU GET ON THIS APP - Live dashboard of inbound and outbound calls - Tap any call to see the transcript, listen to the recording, call back, or text back - In-app SMS inbox with proper threaded conversations - Outbound dialler with your business caller ID - Per-number setup: business details, AI flow, follow-up messages, divert schedule - Full account management and billing EXISTING CUSTOMERS This app is for existing Team Connect account holders. To get started, sign up and provision a number at team-connect.co.uk. Then sign in here to manage calls, send SMS, and review every conversation on the go. SUPPORT Questions or feedback? Email support@team-connect.co.uk and we will get back to you the same day. Privacy: team-connect.co.uk/privacy Terms: team-connect.co.uk/terms