SmartBen NOW vs Exential Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmartBen NOW
Access your employer-provided benefits information conveniently on your mobile device. Review plan details, make enrollment changes, and explore additional resources all within a single application.
- Access benefits information
- Review plan details
- Enroll or change benefits
- Explore benefit resources
- Up-to-date information
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Have access to your most important benefits information, right at your fingertips. SmartBen NOW is an all-in-one benefits app that allows you to access up-to-date information about your employer-provided benefits. Once logged in, you can access your personal benefit information wherever and whenever needed. Use this app to: - Review your benefits and plan details - Enroll or change your benefits - Explore other benefit resources all in one place
Exential Connect
This business application facilitates digital data collection and access to essential resources. It provides event information, mobile forms, and links to common systems for streamlined operations. A user account from the developer is required for access.
- Digital data gathering
- Event access
- Mobile forms
- System link access
- Streamlined operations
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Get Connected and streamline gathering your data digitally through our Exential Connect app. This application contains access to events, mobile forms, common system links, and much more. *Requires a user account to be granted by Exential U.S. Inc to use this app.
Screenshots
Verdict
The clearest difference is ratings volume: SmartBen NOW at 868 against Exential Connect's 6. Exential Connect's advantage is rating (4.7 vs 4.5). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Exential Connect holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: SmartBen NOW has 868 ratings behind it against 6, so its average is the more settled of the two.
SmartBen NOW ships an update every 3 months, Exential Connect every 2 months. The most recent releases landed on October 13, 2026 and October 7, 2026 respectively.
| Parameter | SmartBen NOW | Exential Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (868 ratings) | 4.7 (6 ratings) — better |
| Positive reviews | 30.6% of reviews | — |
| Number of ratings | 868 — better | 6 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.4 | 16.1 — better |
| Further details — not scored | ||
| Size | 46 MB | 48 MB |
| Age rating | 4+ | 4+ |
| Developer | HodgesMace, LLC | Total Facility Solutions |
Customer experience
SmartBen NOW
Exential Connect
Bugs and requests
SmartBen NOW
Reported bugs
5 issues- Cannot download bank statements
- Cannot enter values in certain sections
- Login issues across devices
- Credentials not working
- Paycheck download function not working
Requested features
5 requests- Easier way to access tax forms and insurance info
- Add phone numbers for support
- Improve chat support knowledge
- Make important contact info more user-friendly
- Provide confirmation of successful enrollment
Exential Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SmartBen NOW
No in-app purchases
Exential Connect
No in-app purchases
