ezDevice vs Primas Communication

The ezDevice APP is for device with UIS (Uninterrupted Internet System) or Auto Reset function. Currently supported device: MSNswitch2, ezOutlet5 and ezJack. Internet users at one time or another have experienced the pains of network loss. In most cases, this is resolved by rebooting the router which can be annoying and a pain if it involves a long drive to the site. In comes UIS devices. These devices are designed to monitor and automatically power-cycle it’s outlet when a network failure is detected. This is achieved by connecting the router’s power to the UIS device and have it check the internet connectivity. Majority of network disconnections can be resolved this way - saving both time, costs and headaches. The user can also check on the status and perform a manual reboot of the network device to ensure optimal functionality. UIS devices can also be configured to perform power on, off and reset at scheduled times. Setup is just a few simple steps; i. Install ezDevice APP and sign up for a free cloud account to centralize and manage your UIS devices. ii. Connect power and ethernet to UIS device. iii. Add UIS device to APP over LAN or WAN. iv. Enable UIS (Auto Reset) function – Done.

Support Agent Application - Empowering Your Customer Service This application is designed to help support agents like you provide great customer service. Key features: Login and logout of your Primas account Send and receive SMS messages with customers View the history of past customer conversations Create and use message templates to respond quickly Send messages to pre-defined customer groups on the Primas server