Comparison

UniTel Voice vs arcrel

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UniTel Voice

This app provides a virtual phone system for entrepreneurs and small businesses. It offers a dedicated business number, call management features, and voicemail, allowing users to separate personal and professional communications and operate their business from any location.

Highlights
  • Local or toll-free business number
  • Separate personal and business calls
  • Make calls showing business number
  • Check business voicemail
  • Send & receive fax messages
  • 3-way conference calling
Read full description

Run your business from anywhere with Unitel Voice, the business number and virtual phone system app designed for entrepreneurs, startups, and small business owners. Get a local or toll-free business number on your mobile device and access all the features of a professional phone system — simple, affordable, and backed by free, personal, USA-based support. Features: * Separate personal calls from business calls * Answer calls on your business line * Make calls showing your business number * Call fellow employees on their extension * Transfer callers to fellow employees * Check business voicemail messages * View contacts, call logs & history * Send & receive fax messages * Use 3-way conference calling * Manage your phone system’s features FAQs: 1. What is Unitel Voice? Unitel Voice is the business builder’s phone system — a complete virtual phone system you can manage from your computer or smartphone without any IT help. You get a local or toll-free business number, call routing, voicemail, and extensions so you can handle business calls like a pro. Whether you’re working from your home office, a coworking space, or your car, Unitel Voice keeps you connected and sounding professional. It’s easy to set up, simple to use, and backed by real U.S.-based support whenever you need help. No contracts, no commitments — just the tools you need to grow your business from anywhere. 2. How is Unitel Voice different than other business number & phone system apps? Unitel Voice isn’t built for big corporations with IT departments and endless budgets. It’s built for business builders — entrepreneurs who need something they can set up themselves, use from anywhere, and rely on to sound professional. There’s no complicated setup. No hardware to install. No contracts to lock you in. Just a local or toll-free number, easy call routing, and all the features you need to run your business on your terms. And if you ever need help? You get live, one-on-one support from a real person based right here in the U.S. That’s what sets Unitel Voice apart. It’s not just a phone system, it’s your business line, your customer experience, and your connection to growth. 3. How do I log in to the app? To log in, first create your employee extension. Then use your extension’s login credentials to sign in. (Note: your admin login created at signup will not work in the app.) 4. How do I ensure high call quality? For the best experience, use a strong Wi-Fi connection. If Wi-Fi isn’t available, the app uses your cellular data. Like all VoIP apps, weak Wi-Fi or poor data signal can affect call quality. 5. Is the Unitel Voice app free? Yes. The app is included free with all Unitel Voice business phone system plans. 6. Do I have to use the Unitel Voice mobile app? No. Unitel Voice can forward calls to any phone number or device (even landlines and old-school cell phones). We also offer the Unitel Voice Office plan for softphones and IP desk phones. 7. How does this app help my business? It gives you full access to your business phone system anywhere, turning your personal smartphone into your office phone — complete with the professional features of a desk phone. 8. Can everyone on my team use this app? Yes. Every user with their own employee extension can access and use the app to manage business calls. With Unitel Voice, each user has their own extension.

About

arcrel

Streamline your business operations by managing leads, conversations, and appointments from a single platform. Create professional invoices, track payments, and manage customer reviews to enhance your business's financial health and reputation.

Highlights
  • Lead capture from multiple channels
  • Unified multi-channel conversations
  • Full calendar booking and scheduling
  • Professional invoice creation and tracking
  • Reputation management with review aggregation
  • Smart list segmentation for leads
Features
Read full description

Lead Management ~ You can capture leads from multiple channels such as calls, SMS, and email and easily follow up with them . This feature also allows you to manage smart lists based on specific criteria, such as demographics or behavior, which help you segment your leads and tailor your communication accordingly Conversations ~ Enables you to seamlessly communicate with your potential and existing customers across multiple channels from a single platform.You can manage conversations from leads on Google My Business, Facebook, Instagram, Messages, and Email, all in one place. Full Calendar Booking ~ With Appointments, you can easily schedule meetings with leads, set availability, and block off time for personal tasks or vacation days Invoicing ~ With Invoicing, you can easily create and send professional invoices to your clients, and keep track of their payment status. This feature allows you to view and manage invoices that are paid, due, or overdue, giving you a clear picture of your business's financial health Reputation Management ~ With Reputation Management, you can view reviews from Facebook and Google in one place, request new reviews, and respond to existing ones. This feature also allows you to see your average rating and sentiment, giving you a clear understanding of how your customers perceive your business And SO much more...

Screenshots

UniTel Voice3 screens
arcrel4 screens

Verdict

The call

The clearest difference is rating: arcrel at 5.0 against UniTel Voice's 3.9. arcrel also leads on update cadence (every 5 days vs every 4 months) and monetization model (free vs free with in-app purchases). UniTel Voice's advantage is ratings volume (39 vs 1). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

arcrel holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: UniTel Voice has 39 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

UniTel Voice ships an update every 4 months, arcrel every 5 days. The most recent releases landed on October 5, 2026 and September 30, 2026 respectively.

Scorecard4 real differences · 6 level
UniTel Voice versus arcrel: the parameters behind the verdict, then further details
ParameterUniTel Voicearcrel
PriceFreeFree
Rating3.9 (39 ratings)5.0 (1 ratings) — better
Positive reviews81.4% of reviews—
Number of ratings39 — better1
Update frequencyEvery 4 monthsEvery 5 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhoneiPhone, iPad — better
Requires iOS16.0 — better16.6
Further details — not scored
Size109 MB344 MB
Age rating17+4+
DeveloperUniTel Voice, LLCArchitected Relations

Customer experience

UniTel Voice

All ratings39 ratings
Positive66.7%
Neutral5.1%
Negative28.2%
Written reviews43 reviews
Positive81.4%
Neutral0.0%
Negative18.6%

arcrel

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

UniTel Voice

No in-app purchases

None

arcrel

No in-app purchases

Questions

Is UniTel Voice free?
UniTel Voice is free to download, with no in-app purchases.
Is arcrel free?
arcrel is free to download, with no in-app purchases.
Which has better reviews, UniTel Voice or arcrel?
arcrel is rated higher. UniTel Voice averages 3.9 out of 5 from 39 ratings, while arcrel averages 5.0 from 1 ratings.
Do UniTel Voice or arcrel have ads?
Neither UniTel Voice nor arcrel shows ads.
Which is updated more often, UniTel Voice or arcrel?
UniTel Voice ships an update every 4 months, and arcrel every 5 days. Most recently, UniTel Voice was updated on October 5, 2026 and arcrel on September 30, 2026.

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