Comparison

HikCentral Mobile vs UniFi Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HikCentral Mobile

Access and manage HikCentral Professional features remotely from your mobile device. View live feeds, playback recordings, and receive alarm notifications for connected devices. Requires iOS 14.0 or higher.

Highlights
  • Remote site access
  • Live view
  • Remote playback
  • Alarm notifications
  • Wi-Fi, 4G, 5G network support
Features
Read full description

HikCentral Mobile software is installed on the iOS 16.0 or higher version mobile platform. It gets access to the HikCentral Professional, via Wi-Fi, 4G and 5G network, and fulfills the functions of the devices connected to the HikCentral Professional, such as Remote Site, Live view, Remote playback, Receive Alarm Notice and so on.

About

UniFi Access

Manage your entire access control system remotely. Oversee doors, users, readers, and security policies. View real-time activity logs and receive doorbell notifications.

Highlights
  • Manage connected doors and security policies
  • Oversee user rosters and access methods
  • Configure reader devices and greeting messages
  • View real-time access event logs
  • Receive doorbell notifications
  • Grant remote access to visitors
Features
Read full description

The UniFi Access mobile app is a convenient, comprehensive management tool that allows you and other administrators to oversee every aspect of your Access system, including connected doors, user rosters, reader devices, access cards, and security policies. With the app, you can also view real-time access event logs to maintain full vantage of visitor and employee traffic throughout your workspace. [Doorbell] Receive a push notification when someone rings a connected doorbell. [Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely. [Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness. [Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security. [Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards. [Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime. [Cards] Utilize existing NFC cards or assign new UA Cards to system users.

Screenshots

HikCentral Mobile4 screens
UniFi Access4 screens

Verdict

The call

The clearest difference is review sentiment: UniFi Access at 60% against HikCentral Mobile's 18%. UniFi Access also leads on ratings volume (5.3K vs 278) and rating (4.9 vs 4.7). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UniFi Access holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: UniFi Access has 5.3K ratings behind it against 278, so its average is the more settled of the two. Written reviews point the same way: 18% of HikCentral Mobile's written reviews are positive against 60% of UniFi Access's.

UpkeepUpdate frequency

HikCentral Mobile ships an update every 5 weeks, UniFi Access every 2 weeks. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

Scorecard4 real differences · 6 level
HikCentral Mobile versus UniFi Access: the parameters behind the verdict, then further details
ParameterHikCentral MobileUniFi Access
PriceFreeFree
Rating4.7 (278 ratings)4.9 (5.3K ratings) — better
Positive reviews18.2% of reviews59.8% of reviews — better
Number of ratings2785.3K — better
Update frequencyEvery 5 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better17.0
Further details — not scored
Size207 MB280 MB
Age rating4+4+
Developer明军 顾Ubiquiti Inc.

Customer experience

HikCentral Mobile

All ratings278 ratings
Positive91.7%
Neutral2.5%
Negative5.8%
Written reviews33 reviews
Positive18.2%
Neutral9.1%
Negative72.7%

UniFi Access

All ratings4,586 ratings
Positive98.8%
Neutral0.5%
Negative0.8%
Written reviews82 reviews
Positive59.8%
Neutral6.1%
Negative34.1%

Bugs and requests

HikCentral Mobile

Not enough reviews yet to summarise bugs or requests.

UniFi Access

Reported bugs

4 issues
  • App crashes on launch
  • Notifications not working
  • Remote login issues
  • Outdated information in app

Requested features

4 requests
  • Integrate with Unifi Protect
  • Add schedule management in app
  • Allow door hold open/timer controls
  • Improve camera/intercom integration

In-app purchases

None

HikCentral Mobile

No in-app purchases

None

UniFi Access

No in-app purchases

Questions

Is HikCentral Mobile free?
HikCentral Mobile is free to download, with no in-app purchases.
Is UniFi Access free?
UniFi Access is free to download, with no in-app purchases.
Which has better reviews, HikCentral Mobile or UniFi Access?
UniFi Access is rated higher. HikCentral Mobile averages 4.7 out of 5 from 278 ratings, while UniFi Access averages 4.9 from 5.3K ratings.
Do HikCentral Mobile or UniFi Access have ads?
Neither HikCentral Mobile nor UniFi Access shows ads.
Which is updated more often, HikCentral Mobile or UniFi Access?
HikCentral Mobile ships an update every 5 weeks, and UniFi Access every 2 weeks. Most recently, HikCentral Mobile was updated on November 6, 2026 and UniFi Access on November 7, 2026.

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