Comparison

MyCitizens vs MVB Mobile Banking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyCitizens

Manage your finances on the go with this mobile banking app. Safely check balances, transfer funds between accounts, pay bills, and make mobile deposits. You can also locate ATMs and branches, and control your debit card.

Highlights
  • Check account balances
  • View account activity
  • Pay bills
  • Transfer funds
  • Make mobile deposits
  • Control debit card
  • Locate ATMs and branches
Features
Read full description

Citizens Bank of Weston Bank from anywhere with Citizens Bank of Weston “My Citizens” mobile banking app. You can safely and securely check balances, make transfers and pay bills. Our mobile app is FREE and allows you to: • View your balance • View account activity • View current and prior statements • Pay bills • Transfer funds between your accounts at Citizens Bank • Transfer funds from your account at Citizens Bank to other Financial Institutions • Make mobile deposits • Turn your debit card on/off • Locate our ATMs and Branch More features are coming soon! Contact us You can email us at info@citizensbankweston.com if you have any questions about “My Citizens” mobile banking app or the self-registration process.

About

MVB Mobile Banking

Safely access your bank accounts on the go. Manage balances, transfer funds, deposit checks, pay bills, and set alerts. Business clients can also create and send payments and manage user permissions.

Highlights
  • Check account balances
  • Transfer money
  • Deposit checks
  • Pay bills
  • Set alerts
  • Manage debit cards
  • Business payment creation
Read full description

With the MVB Mobile App, you can safely and securely access your Online Banking accounts anytime, anywhere. Our mobile app is free to download and allows you to conveniently check your account balances, transfer money, manage budgets, deposit checks, set alerts, pay bills, access statements and manage debits cards. Business clients also have the ability to create and send payments and manage user permissions from anywhere using the mobile app. New to Online Banking? Go to mvbbanking.com or visit a branch to enroll in any of MVB Bank’s Online and Mobile services today! Contact Us: You may contact us with any questions about the MVB Mobile App via our toll-free number 888-684-5332.

Screenshots

MyCitizens4 screens
MVB Mobile Banking4 screens

Verdict

The call

The clearest difference is rating: MVB Mobile Banking at 4.5 against MyCitizens's 2.7. MVB Mobile Banking also leads on review sentiment (78% vs 40%) and ratings volume (247 vs 13). MyCitizens's advantage is iOS requirement (14.1 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MVB Mobile Banking holds the better App Store score, 4.5 against 2.7. That said, the two scores are not equally well evidenced: MVB Mobile Banking has 247 ratings behind it against 13, so its average is the more settled of the two. Written reviews point the same way: 40% of MyCitizens's written reviews are positive against 78% of MVB Mobile Banking's.

UpkeepUpdate frequency

MyCitizens ships an update every 3 months, MVB Mobile Banking every 7 months. Both last shipped on October 24, 2026.

Scorecard4 real differences · 6 level
MyCitizens versus MVB Mobile Banking: the parameters behind the verdict, then further details
ParameterMyCitizensMVB Mobile Banking
PriceFreeFree
Rating2.7 (13 ratings)4.5 (247 ratings) — better
Positive reviews40.0% of reviews78.0% of reviews — better
Number of ratings13247 — better
Update frequencyEvery 3 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS14.1 — better16.0
Further details — not scored
Size124 MB44 MB
Age rating4+17+
DeveloperTHE CITIZENS BANK OF WESTONMVB BANK

Customer experience

MyCitizens

All ratings13 ratings
Positive38.5%
Neutral7.7%
Negative53.8%
Written reviews5 reviews
Positive40.0%
Neutral0.0%
Negative60.0%

MVB Mobile Banking

All ratings185 ratings
Positive87.0%
Neutral3.8%
Negative9.2%
Written reviews41 reviews
Positive78.0%
Neutral7.3%
Negative14.6%

Bugs and requests

MyCitizens

Not enough reviews yet to summarise bugs or requests.

MVB Mobile Banking

Reported bugs

18 issues
  • Check accounts at night totals can be way off
  • Available funds updates can be very slow and concerning
  • May not see the deposit of a check for 24 hours
  • Setting up permissions and users is tough and complicated
  • App is awful since update/change
Show 13 more
  • Stuff always shows pending for days
  • Alerts are 1-2 days behind
  • Account is never up to date
  • Transactions will appear/ disappear
  • Available balance is always thrown off
  • Bank account disconnects from other accounts
  • Hard time connecting to the bank server
  • Cannot see what each transaction is from anymore
  • Everything loads slower
  • Looks worse
  • Falls well short of previous app in terms of ease of use, user friendliness, and overall presentation
  • How many times does a user need informed to select an account to view details?
  • Should be options to turn nuisance notifications off

Requested features

2 requests
  • Needs to work with empower personal dashboard
  • Can I have 100,000 dollars now?

In-app purchases

None

MyCitizens

No in-app purchases

None

MVB Mobile Banking

No in-app purchases

Questions

Is MyCitizens free?
MyCitizens is free to download, with no in-app purchases.
Is MVB Mobile Banking free?
MVB Mobile Banking is free to download, with no in-app purchases.
Which has better reviews, MyCitizens or MVB Mobile Banking?
MVB Mobile Banking is rated higher. MyCitizens averages 2.7 out of 5 from 13 ratings, while MVB Mobile Banking averages 4.5 from 247 ratings.
Do MyCitizens or MVB Mobile Banking have ads?
Neither MyCitizens nor MVB Mobile Banking shows ads.
Which is updated more often, MyCitizens or MVB Mobile Banking?
MyCitizens ships an update every 3 months, and MVB Mobile Banking every 7 months. Most recently, MyCitizens was updated on October 24, 2026 and MVB Mobile Banking on October 24, 2026.

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