IntelliSync™ Tracking System vs ServiceNow Agent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IntelliSync™ Tracking System
Access real-time data for Discharge Manifold Equipment (DME) securely. This application helps Halliburton employees and vendors create, view, and update DME information, syncing directly with the Halliburton database. It aims to reduce non-productive time and enhance equipment utilization.
- Real-time DME data access
- Secure employee and vendor access
- Create, view, and update DME data
- Real-time synchronization with database
- Minimize Non-Productive Time (NPT)
- Improve DME effective usage
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Halliburton’s IntelliSync™ Real Time Tracking System provides quick and secure access to real-time information of Discharge Manifold Equipment (DME) to Halliburton employees and external vendors of Halliburton. IntelliSync™ mobile application helps users to create, view, and update data of DME while syncing up in real time with Halliburton database. It helps to minimize the Non-Productive Time (NPT) and improve the effective usage of DME.
ServiceNow Agent
This app enables service desk agents to manage and resolve IT, HR, and customer service requests on the go. It offers out-of-the-box workflows and leverages device capabilities for tasks like navigation and barcode scanning, even offline.
- Manage team work assignments
- Triage incidents and cases
- Act on approvals with gestures
- Complete work offline
- Access full issue details
- Optimize workflows with device hardware
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ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment. IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature. The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. With Mobile Agent you can: • Manage the work assigned to your teams • Triage incidents and cases • Act on approvals with swipe gestures and quick actions • Complete work while offline • Access the full issue details, activity stream, and related lists of records • Optimize workflows with location, camera, and touchscreen hardware NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Screenshots
Verdict
The clearest difference is rating: IntelliSync™ Tracking System at 4.0 against ServiceNow Agent's 2.1. IntelliSync™ Tracking System also leads on iOS requirement (14.2 vs 18.0). ServiceNow Agent's advantage is update cadence (every 3 weeks vs every 5 months) and ratings volume (10 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
IntelliSync™ Tracking System holds the better App Store score, 4.0 against 2.1. That said, the two scores are not equally well evidenced: ServiceNow Agent has 10 ratings behind it against 1, so its average is the more settled of the two.
IntelliSync™ Tracking System ships an update every 5 months, ServiceNow Agent every 3 weeks. The most recent releases landed on September 23, 2026 and October 26, 2026 respectively.
| Parameter | IntelliSync™ Tracking System | ServiceNow Agent |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (1 ratings) — better | 2.1 (10 ratings) |
| Positive reviews | — | 0.0% of reviews |
| Number of ratings | 1 | 10 — better |
| Update frequency | Every 5 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.2 — better | 18.0 |
| Further details — not scored | ||
| Size | 133 MB | 154 MB |
| Age rating | 4+ | 4+ |
| Developer | Halliburton | ServiceNow |
Customer experience
IntelliSync™ Tracking System
ServiceNow Agent
In-app purchases
IntelliSync™ Tracking System
No in-app purchases
ServiceNow Agent
No in-app purchases
Questions
Is IntelliSync™ Tracking System free?
Is ServiceNow Agent free?
Which has better reviews, IntelliSync™ Tracking System or ServiceNow Agent?
Do IntelliSync™ Tracking System or ServiceNow Agent have ads?
Which is updated more often, IntelliSync™ Tracking System or ServiceNow Agent?
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