Comparison

IntelliSync™ Tracking System vs ServiceNow Agent

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IntelliSync™ Tracking System

Access real-time data for Discharge Manifold Equipment (DME) securely. This application helps Halliburton employees and vendors create, view, and update DME information, syncing directly with the Halliburton database. It aims to reduce non-productive time and enhance equipment utilization.

Highlights
  • Real-time DME data access
  • Secure employee and vendor access
  • Create, view, and update DME data
  • Real-time synchronization with database
  • Minimize Non-Productive Time (NPT)
  • Improve DME effective usage
Features
Read full description

Halliburton’s IntelliSync™ Real Time Tracking System provides quick and secure access to real-time information of Discharge Manifold Equipment (DME) to Halliburton employees and external vendors of Halliburton. IntelliSync™ mobile application helps users to create, view, and update data of DME while syncing up in real time with Halliburton database. It helps to minimize the Non-Productive Time (NPT) and improve the effective usage of DME.

About

ServiceNow Agent

This app enables service desk agents to manage and resolve IT, HR, and customer service requests on the go. It offers out-of-the-box workflows and leverages device capabilities for tasks like navigation and barcode scanning, even offline.

Highlights
  • Manage team work assignments
  • Triage incidents and cases
  • Act on approvals with gestures
  • Complete work offline
  • Access full issue details
  • Optimize workflows with device hardware
Read full description

ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment. IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Screenshots

IntelliSync™ Tracking System3 screens
ServiceNow Agent4 screens

Verdict

The call

The clearest difference is rating: IntelliSync™ Tracking System at 4.0 against ServiceNow Agent's 2.1. IntelliSync™ Tracking System also leads on iOS requirement (14.2 vs 18.0). ServiceNow Agent's advantage is update cadence (every 3 weeks vs every 5 months) and ratings volume (10 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

IntelliSync™ Tracking System holds the better App Store score, 4.0 against 2.1. That said, the two scores are not equally well evidenced: ServiceNow Agent has 10 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

IntelliSync™ Tracking System ships an update every 5 months, ServiceNow Agent every 3 weeks. The most recent releases landed on September 23, 2026 and October 26, 2026 respectively.

Scorecard4 real differences · 6 level
IntelliSync™ Tracking System versus ServiceNow Agent: the parameters behind the verdict, then further details
ParameterIntelliSync™ Tracking SystemServiceNow Agent
PriceFreeFree
Rating4.0 (1 ratings) — better2.1 (10 ratings)
Positive reviews—0.0% of reviews
Number of ratings110 — better
Update frequencyEvery 5 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS14.2 — better18.0
Further details — not scored
Size133 MB154 MB
Age rating4+4+
DeveloperHalliburtonServiceNow

Customer experience

IntelliSync™ Tracking System

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

ServiceNow Agent

All ratings10 ratings
Positive20.0%
Neutral10.0%
Negative70.0%
Written reviews4 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

IntelliSync™ Tracking System

No in-app purchases

None

ServiceNow Agent

No in-app purchases

Questions

Is IntelliSync™ Tracking System free?
IntelliSync™ Tracking System is free to download, with no in-app purchases.
Is ServiceNow Agent free?
ServiceNow Agent is free to download, with no in-app purchases.
Which has better reviews, IntelliSync™ Tracking System or ServiceNow Agent?
IntelliSync™ Tracking System is rated higher. IntelliSync™ Tracking System averages 4.0 out of 5 from 1 ratings, while ServiceNow Agent averages 2.1 from 10 ratings.
Do IntelliSync™ Tracking System or ServiceNow Agent have ads?
Neither IntelliSync™ Tracking System nor ServiceNow Agent shows ads.
Which is updated more often, IntelliSync™ Tracking System or ServiceNow Agent?
IntelliSync™ Tracking System ships an update every 5 months, and ServiceNow Agent every 3 weeks. Most recently, IntelliSync™ Tracking System was updated on September 23, 2026 and ServiceNow Agent on October 26, 2026.

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