Comparison

PittSMART vs SignUpGenius

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PittSMART

Report city issues like potholes or graffiti directly to the local government. Receive real-time updates and notifications on the resolution of your service requests. Upload photos and track the progress of your submissions.

Highlights
  • Submit service requests
  • Report city issues
  • Upload photographs
  • Receive real-time notifications
  • Track request resolution
  • Directly route to city departments
Features
Read full description

PittSMART (Pittsfield Municipal Assistance & Reporting Technology) is the Official CRM (Customer Relationship Management) App of the City of Pittsfield. PittSMART allows users to submit service requests (potholes, tall grass, graffiti, etc.,) report issues, ask questions or send concerns directly to the city where the request will be correctly routed to the appropriate city department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the instant they are resolved! You will receive a tracking ID and be automatically notified when your issue has been updated or addressed. You can provide comments, upload photographs of your request/concern.

About

SignUpGenius

Easily create and manage event sign-ups, volunteer schedules, and group activities from your phone. Coordinate participants, track RSVPs, send automated reminders, and collect payments securely. This tool streamlines event planning for schools, nonprofits, and community groups.

Highlights
  • Create online sign ups
  • Manage RSVPs and schedules
  • Send automated reminders
  • Collect payments and donations
  • Organize school and nonprofit events
  • Access sign ups on mobile
Read full description

The SignUpGenius app gives you instant access to the mobile SignUpGenius platform, the easiest way to create sign ups, manage volunteers, coordinate events, and collect payments from your phone. SignUpGenius helps organizers plan school events, volunteer schedules, fundraisers, group activities, and community programs in minutes. If you need a simple way to organize people, track RSVPs, and keep everyone informed, this app connects you directly to your SignUpGenius account wherever you are. Use SignUpGenius to: • Create online sign ups for events and volunteer shifts • Manage RSVPs and participant schedules • Send reminders and updates automatically • Collect payments and donations securely • Organize school, nonprofit, church, and team events • Access your sign ups anytime on mobile Trusted by millions of organizers, SignUpGenius replaces messy email chains and spreadsheets with a simple, reliable sign up system that keeps groups running smoothly. Download SignUpGenius for fast mobile access to your events, volunteers, and sign ups — and make organizing easier everywhere you go.

Screenshots

PittSMART3 screens
SignUpGenius4 screens

Verdict

The call

The clearest difference is review sentiment: PittSMART at 50% against SignUpGenius's 2%. PittSMART also leads on rating (3.5 vs 1.3) and monetization model (ad-supported vs free with in-app purchases). SignUpGenius's advantage is ratings volume (156 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PittSMART holds the better App Store score, 3.5 against 1.3. That said, the two scores are not equally well evidenced: SignUpGenius has 156 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 50% of PittSMART's written reviews are positive against 2% of SignUpGenius's.

UpkeepUpdate frequency

PittSMART ships an update every 7 months, SignUpGenius every 4 months. The most recent releases landed on October 24, 2026 and October 29, 2026 respectively.

Scorecard5 real differences · 5 level
PittSMART versus SignUpGenius: the parameters behind the verdict, then further details
ParameterPittSMARTSignUpGenius
PriceFreeFree
Rating3.5 (2 ratings) — better1.3 (156 ratings)
Positive reviews50.0% of reviews — better2.4% of reviews
Number of ratings2156 — better
Update frequencyEvery 7 monthsEvery 4 months — better
AdsYesYes
In-app purchasesNoNo
MonetizationAd-supported — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.0 — better15.0
Further details — not scored
Size32 MB20 MB
Age rating4+4+
DeveloperCity of PittsfieldSignUpGenius, Inc.

Customer experience

PittSMART

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

SignUpGenius

All ratings155 ratings
Positive4.5%
Neutral0.6%
Negative94.8%
Written reviews169 reviews
Positive2.4%
Neutral4.1%
Negative93.5%

Bugs and requests

PittSMART

Not enough reviews yet to summarise bugs or requests.

SignUpGenius

Reported bugs

20 issues
  • App crashes on startup or during use
  • Login fails with correct credentials
  • Blank/white screens after navigation
  • Password entry causes app shutdown
  • App locks out users after failed login attempts
Show 15 more
  • Ads accumulate and cover entire screen over time
  • Full-screen ads interrupt workflow constantly
  • Ads reset view position, requiring re-scrolling
  • App freezes when typing in text fields
  • Navigation back button loops or resets to beginning
  • Session not saved between app closes
  • Signups disappear or don't save
  • Time zone display incorrect
  • Facebook login not supported in app
  • Mobile browser version glitches and fails
  • App doesn't show all user signups
  • Clicking signup takes to wrong location
  • Ad code broken, creating multiple ad rows
  • Rogue ad links install tracking data
  • Page turns white with blocking message

Requested features

16 requests
  • Create and manage signups directly in app
  • Push notifications for signup changes and events
  • Favorites or bookmarks for frequently used signups
  • Calendar view with date filtering
  • Admin tools to edit volunteer assignments
Show 11 more
  • Share signup links directly from app
  • Persistent login/session management
  • Mobile-optimized interface separate from desktop
  • Search functionality for finding signups
  • View all signups on single page without pagination
  • Collapse past dates to reduce scrolling
  • Direct calendar app integration
  • Ad-free premium version option
  • Contact information access for signed-up users
  • Report generation features
  • Dark mode option

In-app purchases

None

PittSMART

No in-app purchases

None

SignUpGenius

No in-app purchases

Questions

Is PittSMART free?
PittSMART is free to download, with no in-app purchases.
Is SignUpGenius free?
SignUpGenius is free to download, with no in-app purchases.
Which has better reviews, PittSMART or SignUpGenius?
PittSMART is rated higher. PittSMART averages 3.5 out of 5 from 2 ratings, while SignUpGenius averages 1.3 from 156 ratings.
Do PittSMART or SignUpGenius have ads?
Both PittSMART and SignUpGenius show ads.
Which is updated more often, PittSMART or SignUpGenius?
PittSMART ships an update every 7 months, and SignUpGenius every 4 months. Most recently, PittSMART was updated on October 24, 2026 and SignUpGenius on October 29, 2026.

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