全国12315平台 vs 黑猫投诉
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
全国12315平台
This platform allows users to submit complaints and reports regarding businesses through a mobile internet interface. Users can select to file a complaint or report based on the business's location or the location where the business activity occurred.
- Submit complaints
- File reports
- Business location-based filing
- Mobile internet access
- User-friendly interface
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全国12315平台APP用户通过移动互联方式登录，由用户根据经营者所在地或者经营行为发生地，自行选择进行投诉、举报。
黑猫投诉
This consumer rights platform helps resolve disputes with businesses. It offers rapid complaint processing, transparent merchant reputation rankings, and consumer protection news. Stay updated on your complaint status and important consumer information through push notifications.
- Rapid complaint processing
- 24-hour response from partner companies
- Merchant reputation rankings
- Consumer trap alerts
- Push notifications for updates
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黑猫投诉是新浪旗下消费者服务平台，消费维权用黑猫！ *极速处理：黑猫官方合作企业，24小时响应投诉； *红黑榜单：实时排行，商家信誉全透明化； *消费报道：讲解消费陷阱，为用户的消费生活保驾护航。 开启消息推送，你的投诉单最新动态，最新的消费资讯，再也不会错过啦！ 【联系我们】北京市海淀区西北旺东路10号院西区8号楼新浪总部大厦； 【官方网站】https://tousu.sina.com.cn； 【官方微博】https://weibo.com/heimaotousu； 【客服邮箱】heimaotousu@vip.sina.com；
Screenshots
Verdict
The clearest difference is review sentiment: 黑猫投诉 at 67% against 全国12315平台's 23%. 黑猫投诉 also leads on rating (4.6 vs 1.2) and ratings volume (136 vs 43). 全国12315平台's advantage is in-app purchases (none vs 6) and iOS requirement (10.0 vs 15.0). On price, update cadence, ads and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. 黑猫投诉 sells 6 one-off in-app purchases. 全国12315平台 asks for nothing beyond the download.
黑猫投诉 holds the better App Store score, 4.6 against 1.2. Both are backed by a comparable volume of ratings — 43 and 136 respectively. Written reviews point the same way: 23% of 全国12315平台's written reviews are positive against 67% of 黑猫投诉's.
全国12315平台 ships an update every 6 weeks, 黑猫投诉 every 3 weeks. Both last shipped on November 11, 2026.
| Parameter | 全国12315平台 | 黑猫投诉 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.2 (43 ratings) | 4.6 (136 ratings) — better |
| Positive reviews | 23.2% of reviews | 67.2% of reviews — better |
| Number of ratings | 43 | 136 — better |
| Update frequency | Every 6 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 10.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 30 MB | 62 MB |
| Age rating | 4+ | 9+ |
| Developer | China Cybersecurity Review, Certification And Market Regulation Big Data Center | Beijing Sina Finance Information Service Co., Ltd. |
Customer experience
全国12315平台
黑猫投诉
In-app purchases
全国12315平台
No in-app purchases
黑猫投诉
- 3元零食$0.99
- 6元小鱼干$0.99
- 12元罐头$1.99
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- 98元冻干$14.99
- 388元猫粮$59.99
- 998元定制猫饭$149.99
