Splashtop for RMM vs MSP Process
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Splashtop for RMM
This app enables remote control sessions from an iOS device directly through an RMM console. It is designed exclusively for users of RMM software that integrates Splashtop remote access technology. Setup and usage instructions are provided by the respective RMM provider.
- Remote control sessions
- RMM console integration
- iOS device compatibility
- Embedded Splashtop technology
- Remote support functionality
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*** This app is only for customers of RMM software that embeds Splashtop remote access technology. *** Launch remote control sessions from your RMM console on an iOS device. Refer to your RMM for setup and usage instructions.
MSP Process
Facilitates end-user verification, rapid ticket creation, and scheduling through multiple communication channels like SMS, chat, and email. The mobile technician app ensures seamless and secure communication within a managed environment.
- Multi-channel communication (SMS, chat, email, phone, push)
- End-user verification
- Rapid ticket creation and response
- Scheduling capabilities
- Secure, integrated managed environment
- Mobile technician communication
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Using SMS, Chat, email, phone, and push-notification channels, MSPP uses the client-preferred communication medium for end-user verification (EUV), rapid ticket creation and response, and scheduling. Our Mobile Technician app lets you communicate with all parties in a seamless and secure fully integrated Managed environment.
Screenshots
Verdict
The clearest difference is review sentiment: MSP Process at 100% against Splashtop for RMM's 40%. MSP Process also leads on rating (5.0 vs 3.1) and update cadence (fortnightly vs every 8 months). Splashtop for RMM's advantage is ratings volume (15 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MSP Process holds the better App Store score, 5.0 against 3.1. That said, the two scores are not equally well evidenced: Splashtop for RMM has 15 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 40% of Splashtop for RMM's written reviews are positive against 100% of MSP Process's.
Splashtop for RMM ships an update every 8 months, MSP Process fortnightly. The most recent releases landed on October 2, 2026 and September 17, 2026 respectively.
| Parameter | Splashtop for RMM | MSP Process |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (15 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 40.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 15 — better | 2 |
| Update frequency | Every 8 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 14 MB | 56 MB |
| Age rating | 4+ | 4+ |
| Developer | Splashtop Inc. | MSP Process |
Customer experience
Splashtop for RMM
MSP Process
In-app purchases
Splashtop for RMM
No in-app purchases
MSP Process
No in-app purchases
Questions
Is Splashtop for RMM free?
Is MSP Process free?
Which has better reviews, Splashtop for RMM or MSP Process?
Do Splashtop for RMM or MSP Process have ads?
Which is updated more often, Splashtop for RMM or MSP Process?
Other comparisons
