Comparison

Cloud vs Brightlink PBX

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cloud

Enhance your business communication with high-quality video calls and improved voice modulation during Bluetooth connections. This update focuses on a smoother user experience and bug fixes for better interaction.

Highlights
  • High-quality video calls
  • Improved voice modulation
  • Bluetooth connectivity optimization
  • Bug fixes
  • Enhanced user interaction
Features
Read full description

What's New:- You will get a better user interaction. Which takes a few seconds to understand the features. Check out a new update which makes your interaction awesome:- Cloud PBX 1. Video call with better Quality 2. Better Voice Modulation During Bluetooth connectivity. 3. Few bug fixed.

About

Brightlink PBX

This business communication app provides a cloud-based phone system with contact center features. It allows users to make and receive office calls on their mobile devices, manage answering rules, and access an in-office contact list with real-time presence information.

Highlights
  • Mobile office calls
  • Business number caller ID
  • Customizable answering rules
  • Real-time contact presence
  • Visual voicemail
  • Call history
  • Contact center module
Features
Read full description

Brightlink Cloud PBX is a comprehensive, cloud-based phone system with built-in contact center features. It can be purchased as a complete communications solution with Brightlink’s network services and global coverage included or as an application solution only. Advantages: - Receive office calls on your cell phone: Make your office phone mobile, with the ability to transition calls between phones. - Call clients using your business number: Rather than giving out your personal cell phone number to contacts, call them through the app to have your business number appear on their caller ID. - Set answering rules while you're away: Change your office answering rules anywhere, anytime, without logging in to your browser. - Access to an in-office contact list: See who's available for a call, message, or meeting when you're working remote. Benefits & Features: - Custom greetings with configurable hold music - View all office contacts with real time presence - Visual Voicemail - Call with your Office Caller ID from your mobile device - Full Call History - Control Answering Rules - Manage Voicemail Greetings - Mobile Integration - Manage Office and Mobile Contacts - Ext dial from mobile device - Perform transfers, conferences, star codes, and more from mobile. - Seamlessly switch call from mobile app to desk phone without callers knowing. - Available contact center module - Chat with co-workers

Screenshots

Cloud4 screens
Brightlink PBX2 screens

Verdict

The call

The clearest difference is review sentiment: Cloud at 71% against Brightlink PBX's 25%. Cloud also leads on rating (4.0 vs 2.3) and update cadence (every 2 months vs every 4 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cloud holds the better App Store score, 4.0 against 2.3. Both are backed by a comparable volume of ratings — 4 and 3 respectively. Written reviews point the same way: 71% of Cloud's written reviews are positive against 25% of Brightlink PBX's.

UpkeepUpdate frequency

Cloud ships an update every 2 months, Brightlink PBX every 4 months. The most recent releases landed on October 2, 2026 and September 15, 2026 respectively.

Scorecard4 real differences · 6 level
Cloud versus Brightlink PBX: the parameters behind the verdict, then further details
ParameterCloudBrightlink PBX
PriceFreeFree
Rating4.0 (4 ratings) — better2.3 (3 ratings)
Positive reviews71.4% of reviews — better25.0% of reviews
Number of ratings4 — better3
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 — better14.0
Further details — not scored
Size21 MB102 MB
Age rating4+4+
DeveloperWorld Phone Internet Services Private LimitedBrightlink Communications LLC

Customer experience

Cloud

All ratings4 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews7 reviews
Positive71.4%
Neutral0.0%
Negative28.6%

Brightlink PBX

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

In-app purchases

None

Cloud

No in-app purchases

None

Brightlink PBX

No in-app purchases

Questions

Is Cloud free?
Cloud is free to download, with no in-app purchases.
Is Brightlink PBX free?
Brightlink PBX is free to download, with no in-app purchases.
Which has better reviews, Cloud or Brightlink PBX?
Cloud is rated higher. Cloud averages 4.0 out of 5 from 4 ratings, while Brightlink PBX averages 2.3 from 3 ratings.
Do Cloud or Brightlink PBX have ads?
Neither Cloud nor Brightlink PBX shows ads.
Which is updated more often, Cloud or Brightlink PBX?
Cloud ships an update every 2 months, and Brightlink PBX every 4 months. Most recently, Cloud was updated on October 2, 2026 and Brightlink PBX on September 15, 2026.

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