MiX Tabs Manager vs samwin Mobile Agent

For many large companies, keeping track of moveable assets is a daunting task. Items like generators, storage tanks, work lights and pumps get deployed and redeployed, sometimes across multiple sites and in remote locations. These assets are also often without dedicated power sources, making the automatic tracking of their whereabouts even more challenging, resulting in potential loss or theft. Introducing MiX Tabs, an innovative and cost-effective way for customers to locate their assets. By leveraging their existing fleet of vehicles as a communications network, now customers can: - Track non-powered assets - Get information on assets outside of GSM coverage - Maximize asset utilization - Reduce asset loss and theft - Create a unique network of vehicles and assets MiX Tabs Manager is the mobile application that accompanies the solution and allows MiX Fleet Manager customers to view and modify the MiX Tabs assets’ photo, asset description, asset type, registration number and site designation.

The samwin Mobile Agent allows agent users to connect to samwin using their iPhone or iPad. This app offers all the key features known from Desktop-class samwin Agents: * Skill Management - log on to and off from Skills * Call Handling - place a call on hold, park or re-queue a call * Softphone Support - place and receive calls through WiFi or mobile data * Full Directory Access - including presence and appointments * Call Wait List & Call History - shows waiting and past calls In areas with poor internet connection an ACD Extension, set up as non-controlled physical phone using the mobile device's phone number, can be used instead of a Softphone ACD Extension. This allows the user to handle samwin calls as regular phone calls even with minimal cell coverage.