ZKTeco CARE vs Wi
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ZKTeco CARE
This app provides channel partners with the latest news and tools for managing software product customization, maintenance, and support. Users can submit trouble tickets, track project progress, register broken devices for repair, and query warranty information.
- Trouble ticket submission and feedback
- Customization process tracking
- Device maintenance and repair registration
- Warranty period inquiry via SN barcode
- Product list and operation videos
- Service branch location search
- Online communication with support engineers
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ZKTeco Care is a smartphone APP designed and developed by ZKTeco, which will provide latest news for it's channel partners.The main functions include, inquiry of software product customization process, maintenance process ,common problem feedback and online communication. Main functions: 1.Trouble Ticket process, submit problems directly, get solution feedback quickly. 2.Customization process, grasp the latest progress of the project, search for history customization records. 3.Maintenance process, register broken devices info, apply for repair. 4.Warranty, scan SN barcode from the back cover of the device to query the warranty period. 5.Product list,product show and operation video. 6.LBS, search service branches by the map. 7.IM, find the exclusive support enginner and communicate online conveniently.
Wi
Manage and deploy your network with ease. This tool allows you to create projects, add and configure devices, set up WiFi, and monitor network status and topology. It also provides a convenient way to select major products from the brand.
- Project creation and editing
- Device addition and configuration
- WiFi setup
- Network status monitoring
- Topology visualization
- Product selection guide
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Wi-Tek Cloud APP is a comprehensive tool that allows you to easily and quickly deploy and manage your network. You can easily create a new project, edit project information, add devices, configure devices, setup WiFi and monitor the network status, topology and alarm. It displays all major products of Wi-Tek, including PoE switch, industrial switch, 4G router, mesh AP and gateway. It provides you a convenient product selection method.
Screenshots
Verdict
The clearest difference is rating: Wi at 5.0 against ZKTeco CARE's 3.8. ZKTeco CARE's advantage is iOS requirement (6.0 vs 13.0). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Wi holds the better App Store score, 5.0 against 3.8. Both are backed by a comparable volume of ratings — 5 and 3 respectively. Written reviews split almost evenly too, at 0% and 0% positive.
ZKTeco CARE ships an update fortnightly, Wi every 3 weeks. The most recent releases landed on October 16, 2026 and October 14, 2026 respectively.
| Parameter | ZKTeco CARE | Wi |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (5 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| Number of ratings | 5 — better | 3 |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 6.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 40 MB | 325 MB |
| Age rating | 4+ | 4+ |
| Developer | ZKTeco Inc. | WIRELESS-TEK TECHNOLOGY CO,. LTD |
Customer experience
ZKTeco CARE
Wi
In-app purchases
ZKTeco CARE
No in-app purchases
Wi
No in-app purchases
