Comparison

My Cloud Home vs Columbus311

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Cloud Home

Centralize all your photos, videos, and files in one location. Access and share your content from any device, anywhere with an internet connection. Automatically back up your phone's media and stream videos on the go.

Highlights
  • Centralized file storage
  • Remote access from anywhere
  • Automatic phone backup
  • Video streaming
  • Content sharing
  • Search by name or location
Features
Read full description

My Cloud Home app Store it all in one place. Access and share it from anywhere. The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection. Access your content on-the-go from anywhere in the world Automatically save the photos and videos from your phone Quickly search through your content by name or location. Play almost any video anywhere Share your memories effortlessly with your friends and family Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately). For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy

About

Columbus311

This app allows citizens to easily report non-emergency issues and access city services. Track your requests, get real-time updates, and find important local government information.

Highlights
  • Submit non-emergency service requests
  • Track request status
  • Receive real-time updates
  • Access city information
  • Find garbage pickup schedules
  • View holiday schedules
Features
Read full description

Columbus311 connects citizens with services and information they need to enjoy their city, beautify their community and stay connected with their local government. • Missed garbage? • Need a recycling container? • See a pothole? • Notice an overgrown yard? • Requesting a city tree pruned? Let us know! Columbus311 will be your first place to submit and track non-emergency service requests, get real time updates, and find important information. You can also use Columbus311 to get your next garbage pick up day, city government holiday schedule and provide the city with feedback on key issues. Sign up for your 311 account today to access city services and track your service requests!

Screenshots

My Cloud Home4 screens
Columbus3114 screens

Verdict

The call

The clearest difference is rating: My Cloud Home at 4.8 against Columbus311's 3.0. My Cloud Home also leads on update cadence (every 2 months vs every 15 months) and ratings volume (14K vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My Cloud Home holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: My Cloud Home has 14K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

My Cloud Home ships an update every 2 months, Columbus311 every 15 months. The most recent releases landed on October 28, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
My Cloud Home versus Columbus311: the parameters behind the verdict, then further details
ParameterMy Cloud HomeColumbus311
PriceFreeFree
Rating4.8 (14K ratings) — better3.0 (2 ratings)
Positive reviews39.8% of reviews—
Number of ratings14K — better2
Update frequencyEvery 2 months — betterEvery 15 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size104 MB47 MB
Age rating17+4+
DeveloperWestern Digital Technologies, Inc.Columbus Consolidated Government

Customer experience

My Cloud Home

All ratings13,483 ratings
Positive95.6%
Neutral2.4%
Negative1.9%
Written reviews973 reviews
Positive39.8%
Neutral15.3%
Negative44.9%

Columbus311

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

My Cloud Home

Reported bugs

3 issues
  • Frequent app crashes
  • Unreliable auto-backup
  • Inability to access public folders

Requested features

4 requests
  • Improved iOS integration
  • Bulk file management options
  • Support for more media formats
  • Customizable folder structure

Columbus311

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Cloud Home

No in-app purchases

None

Columbus311

No in-app purchases

Questions

Is My Cloud Home free?
My Cloud Home is free to download, with no in-app purchases.
Is Columbus311 free?
Columbus311 is free to download, with no in-app purchases.
Which has better reviews, My Cloud Home or Columbus311?
My Cloud Home is rated higher. My Cloud Home averages 4.8 out of 5 from 14K ratings, while Columbus311 averages 3.0 from 2 ratings.
Do My Cloud Home or Columbus311 have ads?
Neither My Cloud Home nor Columbus311 shows ads.
Which is updated more often, My Cloud Home or Columbus311?
My Cloud Home ships an update every 2 months, and Columbus311 every 15 months. Most recently, My Cloud Home was updated on October 28, 2026 and Columbus311 on October 24, 2026.

Other comparisons