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My Cloud Home

My Cloud Home

by Western Digital Technologies, Inc.

14K ratings
973 reviews
🔧 Utilities
📊 Productivity
Free

Details

Released
August 30, 2017
Updated
July 3, 2026

Features

Developer

Western Digital Technologies, Inc.
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Reviews summary↘︎
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About

Centralize all your photos, videos, and files in one location. Access and share your content from any device, anywhere with an internet connection. Automatically back up your phone's media and stream videos on the go.

✓Centralized file storage
✓Remote access from anywhere
✓Automatic phone backup
✓Video streaming
✓Content sharing
✓Search by name or location
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What users say about My Cloud Home

Reviews of My Cloud Home are mixed: the Productivity app is rated 4.8/5 from 14K App Store ratings. What users like most: easy to use, reliable backup solution. Top complaints: connectivity issues, limited file management features. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Reliable backup solution
  • 💡Convenient remote access
  • 🔒Secure personal storage

Negative things

  • 🐛Connectivity issues
  • ⚠️Limited file management features
  • 🔍Subpar media playback
  • 🤔Confusing setup process
See all reviews

What's New in My Cloud Home

4.30.2

July 3, 2026

Thank you for using My Cloud Home! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/mch.

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User reviews

Most RecentHighest RatedLowest Rated

Home user

Probably will be great when understanding how to best use it
PXPopsi x2

Great purchase

This hardware and software allows me to backup years of photos without overloading my phone memory. Great backup system
KKNMNfletcher

Can’t add anything using iPhone 18 pro

The add and cancel button along with the file source drop down doesn’t work when trying to upload a photo or a video to my home cloud. So I can’t use it at all!
AAli_ebrahimovic

7 years going strong

It been doing great for us backing precious stuff. Software support has been going down but functional enough with App getting updates.
AWAnuradha Wickramarachchi

My Cloud is great

I’ve had WD Mycloud drives for several years, it’s brilliant for accessing my music collection wherever we are, for home files I can retrieve easily and my photography work. If I’ve had problems, the WD team have always been extremely helpful which helps keep things running smoothly. All in all a great piece of kit, well supported.
Show more
TTrekker07
See 968 more reviews

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User experience

🐞

Reported Bugs

3 issues

Frequent app crashes

Bug

Unreliable auto-backup

Bug

Inability to access public folders

Bug
✨

Requested Features

4 requests

Improved iOS integration

Feature

Bulk file management options

Feature

Support for more media formats

Feature

Customizable folder structure

Feature

FAQ

What does the My Cloud Home app do?

The My Cloud Home app allows you to access, manage, and share files stored on your My Cloud Home or My Cloud Home Duo device from anywhere in the world. It also enables automatic backup of photos and videos from your phone and smooth video streaming.

What are the key features of the My Cloud Home app?

Key features include centralized file storage, remote access from any internet-connected location, automatic backup of phone media, the ability to stream videos, effortless sharing of content, and quick searching of files by name or location.

Is the My Cloud Home app free to use?

Yes, the My Cloud Home app itself is free to download and use. However, it requires a My Cloud Home or My Cloud Home Duo hardware device, which is sold separately, to function.

What devices is the My Cloud Home app compatible with?

The app is designed to work with My Cloud Home and My Cloud Home Duo hardware products. It allows access to your content from various mobile devices as long as they have an internet connection.

What are common use cases for the My Cloud Home app?

Common use cases include backing up your phone's photos and videos to free up space, accessing important work files while traveling, streaming movies stored on your device to your phone, and easily sharing large files or photo albums with friends and family.