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My Cloud OS 5

My Cloud OS 5

Back Up. Access. Collaborate.

16K ratings
294 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • September 30, 2020
  • July 3, 2026

Features

Developer

Western Digital Technologies, Inc.
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My Cloud OS 5 screenshot #1 for iPhone
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My Cloud OS 5 screenshot #5 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐294
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📝20+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
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📦~ in 2 months
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About

Organize and back up content from multiple devices to your private network storage. Access, share, and collaborate on files remotely without costly subscriptions. Enjoy an optimized media experience for photos and videos.

✓Automatic backups from multiple devices
✓Remote file access from anywhere
✓Easy content sharing and collaboration
✓Organize photos and videos into albums
✓Stream movies and music to devices
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What users say

Summarized from real user reviews of My Cloud OS 5. Based on 16K reviews and a 4.8/5 average, it highlights the 5 positives and 6 negatives reviewers mention most about this Productivity app.

Positive things

  • 🚀Fast and responsive
  • 🔒Secure personal cloud storage
  • 👍Easy to access files remotely
  • 👍Convenient backup solution
  • 👍Great for media streaming

Negative things

  • 🐛Indexing/syncing issues
  • 🐛Inconsistent app performance
  • 🐛Unreliable remote access
  • 🔒Forced to use WD account
  • 👎Downgrade from previous version
  • 👎Limited file management features
See all reviews

What's New in My Cloud OS 5

4.30.2

July 3, 2026

Thank you for using My Cloud OS5! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/os5.

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User reviews

Most RecentHighest RatedLowest Rated

Better since upgrade

Since recent update, to OS 5 I have noted improved speed and connectivity.
ThomasRollThomasRoll

Unable to add files with the iPhone 18 Pro Max

The whole point of this app for me is to transfer photos from my phone to my drive. But I can’t, because the “Add” buttons placement conflicts with the iOS system bar (time, WiFi, battery). So tapping the “Add” button does nothing. Trying to navigate back a folder and accessing the hamburger menu suffers the same issue. Hopefully this will get fixed.
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wigmowigmo

Stop asking me to turn notifications back on Every time I open the My Cloud OS 5 app on iOS

Stop asking me to turn notifications back on
Every time I open the My Cloud OS 5 app on iOS, I get an "Open Settings" pop-up telling me notifications are off and offering to re-enable them. I know they're off. I turned them off on purpose because I don't want them.
Asking once is fine. Asking on every launch ignores a decision I've already made and adds a tap before I can reach my files. Apple's own guidance is to respect a user's notification choice, not re-prompt for it.
Please either remove this prompt, show it once only, or add a "Don't ask again" option. Until then it's the first thing I see every time I use a product I paid for.
Device: iPhone, iOS latest. NAS: My Cloud EX2 Ultra.
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BastreckBastreck

SAVES

PERFECT!
Arthur2628Arthur2628

Lovely photo

I’m really enjoying using iCloud and not worrying about space in my phone
Thanks you !!
barbatellibarbatelli
See 289 more reviews

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User experience

🐞

Reported Bugs

4 issues

App crashes and login issues

Bug

Incompatibility with newer iOS versions

Bug

Unreliable remote connectivity

Bug

Slow or incomplete file indexing

Bug
✨

Requested Features

5 requests

Ability to download/save files offline

Feature

Improved file browsing and search

Feature

Folder-level backup options

Feature

Better media organization and playback

Feature

More flexible access and sharing controls

Feature

FAQ

What does My Cloud OS 5 do?

My Cloud OS 5 is a software ecosystem for My Cloud NAS devices that allows you to back up and organize content from multiple computers, smartphones, and tablets. It provides enhanced security, stability, and an improved mobile and web experience for accessing and sharing your files.

What are the key features of My Cloud OS 5?

Key features include automatic backups from various devices to your private NAS, remote access to your content from anywhere with an internet connection, easy sharing of files and folders, creation of photo albums, and smooth streaming of movies and music.

Is My Cloud OS 5 free to use?

Yes, the application itself is free to use. The description explicitly states that users can access and share files without costly subscriptions, indicating a free model for the software.

What devices is My Cloud OS 5 compatible with?

The software is designed for My Cloud NAS devices. The mobile and web apps allow access from smartphones and tablets, and it supports backups from multiple computers, smartphones, and tablets.

How can I use My Cloud OS 5 for collaboration?

You can easily share content like high-resolution photos, videos, single files, or entire folders with friends, family, or colleagues. You can also invite others to access your My Cloud NAS, enabling seamless collaboration on projects.