UPDATE - well nothing from WD but I finally went with another brand, UGREEN.
I’ve been asking for years for the simplest fixes or additions. Search within a folder, zoom, ability to actually see a long file name, things like that. Then of course they were never going to have AI abilities or face detection.
I now have all this with the new UGREEN 2800. I even ordered two 6 TB drives that are not WD.
So goodbye WD.
I think WD gave up on consumer NAS years ago. I’ve asked for the simpliest things to be implement. Zoom in the app, search within folders, readable long text names, and larger thumbnails. They couldn’t even do that.
Just said they don’t care.
I now have all this with the new UGREEN 2800. I even ordered two 6 TB drives that are not WD.
So goodbye WD.
I think WD gave up on consumer NAS years ago. I’ve asked for the simpliest things to be implement. Zoom in the app, search within folders, readable long text names, and larger thumbnails. They couldn’t even do that.
Just said they don’t care.
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Not compatible with new iOS
The app was working really well for my purposes. But I recently got a new phone with the new iOS 27 operating system and it isn’t scaled correctly, which in turn means I can’t access all the ‘buttons’ or features.
Please urgently update!
Please urgently update!
Usage
Wish there were more control and filters to sort photos and videos in backups from other devices not by downloading but by original creation
⭐️⭐️⭐️⭐️⭐️ 5 Stars
Perfect for my family!
Regards
Regards
Better since upgrade
Since recent update, to OS 5 I have noted improved speed and connectivity.
Unable to add files with the iPhone 18 Pro Max
The whole point of this app for me is to transfer photos from my phone to my drive. But I can’t, because the “Add” buttons placement conflicts with the iOS system bar (time, WiFi, battery). So tapping the “Add” button does nothing. Trying to navigate back a folder and accessing the hamburger menu suffers the same issue. Hopefully this will get fixed.
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Stop asking me to turn notifications back on Every time I open the My Cloud OS 5 app on iOS
Stop asking me to turn notifications back on
Every time I open the My Cloud OS 5 app on iOS, I get an "Open Settings" pop-up telling me notifications are off and offering to re-enable them. I know they're off. I turned them off on purpose because I don't want them.
Asking once is fine. Asking on every launch ignores a decision I've already made and adds a tap before I can reach my files. Apple's own guidance is to respect a user's notification choice, not re-prompt for it.
Please either remove this prompt, show it once only, or add a "Don't ask again" option. Until then it's the first thing I see every time I use a product I paid for.
Device: iPhone, iOS latest. NAS: My Cloud EX2 Ultra.
Every time I open the My Cloud OS 5 app on iOS, I get an "Open Settings" pop-up telling me notifications are off and offering to re-enable them. I know they're off. I turned them off on purpose because I don't want them.
Asking once is fine. Asking on every launch ignores a decision I've already made and adds a tap before I can reach my files. Apple's own guidance is to respect a user's notification choice, not re-prompt for it.
Please either remove this prompt, show it once only, or add a "Don't ask again" option. Until then it's the first thing I see every time I use a product I paid for.
Device: iPhone, iOS latest. NAS: My Cloud EX2 Ultra.
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SAVES
PERFECT!
Lovely photo
I’m really enjoying using iCloud and not worrying about space in my phone
Thanks you !!
Thanks you !!
It’s good, but….
All works as it’s supposed to but removing the download feature was a huge mistake!!
I really miss that feature and am shopping elsewhere to find a device that allows downloads.
I really miss that feature and am shopping elsewhere to find a device that allows downloads.
Magdy
Please make copy paste available on the App for folders and files
Auto back up for iPhone
This is a must have for someone who values their photos. My phone constantly backs up my photos. I never have to worry about losing any photos
Organization
It could have better ways to see photos and things
Love it
I love the fact that I can create an album without allowing access to the original pics.
Good app, BUT add AI search
Good app, but lacking the search functionality. Will be a HUGE improvement if users are able to search for person, scene, etc.
Great app
Works great with my PR4100 drive and gives me access no matter where I am.
Has great functionality. Makes it easy to organize and share photos
Has great functionality. Makes it easy to organize and share photos
Works very well
Works great but wish there was an easy way to download everything so that it can be saved in another location. In case god forbid the whole system goes down.
Stopped working completely
Can no longer login to my mycloud nas drive
Great when it works.
Needs rebooting daily to be reliable.
Awesome app for MyCloud
Great app, very easy to navigate thru your WD NAS storage . It even backups the pictures in your phone to your NAS. Very convenient
