Sync vs My Cloud Home
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sync
Securely store, access, and share your files with end-to-end encryption. This cloud storage solution allows you to sync data across all your devices and collaborate with others through shared folders. Protect your sensitive information with robust privacy features.
- 5 GB free secure cloud storage
- Access files from any device
- Secure file sharing via links
- Collaborate with shared folders
- End-to-end encryption
- Access controls
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Sync’s encrypted cloud storage keeps your files safe, secure and private. Access your files from all of your computers and devices easily, and share your files securely with anyone. Features: * Get 5 GB of secure cloud storage free * Access files stored on any computer or device, from your phone or tablet * Upload your photos and videos to Sync * Send large files easily with links * Collaborate and share with teams through shared folders * Protect your files with built-in encryption and access controls How Sync protects your privacy: Sync's end-to-end encrypted cloud storage ensures that only you can access your data. We can't read your files - nor would we want to - ensuring that your documents, photos and videos are safeguarded from unauthorized access. We'd love your feedback! Contact us using the support link below.
My Cloud Home
Centralize all your photos, videos, and files in one location. Access and share your content from any device, anywhere with an internet connection. Automatically back up your phone's media and stream videos on the go.
- Centralized file storage
- Remote access from anywhere
- Automatic phone backup
- Video streaming
- Content sharing
- Search by name or location
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My Cloud Home app Store it all in one place. Access and share it from anywhere. The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection. Access your content on-the-go from anywhere in the world Automatically save the photos and videos from your phone Quickly search through your content by name or location. Play almost any video anywhere Share your memories effortlessly with your friends and family Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately). For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy
Screenshots
Verdict
The clearest difference is rating: My Cloud Home at 4.8 against Sync's 4.2. My Cloud Home also leads on ratings volume (14K vs 821). Sync's advantage is review sentiment (51% vs 40%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Cloud Home holds the better App Store score, 4.8 against 4.2. That said, the two scores are not equally well evidenced: My Cloud Home has 14K ratings behind it against 821, so its average is the more settled of the two. Written reviews complicate that: 51% of Sync's written reviews are positive against 40% of My Cloud Home's, so the app with the better star average is not the one people write more warmly about.
Sync ships an update monthly, My Cloud Home every 2 months. The most recent releases landed on October 11, 2026 and October 12, 2026 respectively.
| Parameter | Sync | My Cloud Home |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (821 ratings) | 4.8 (14K ratings) — better |
| Positive reviews | 51.1% of reviews — better | 39.6% of reviews |
| Number of ratings | 821 | 14K — better |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 53 MB | 104 MB |
| Age rating | 4+ | 17+ |
| Developer | Sync.com Inc. | Western Digital Technologies, Inc. |
Customer experience
Sync
My Cloud Home
User reviews
Sync
From 821 App Store ratingsWhat we love
- 👍 User-friendly
- 🔒 Secure cloud storage
- 💡 Great value for the price
- 🚀 Fast and reliable
- 🇨🇦 Canadian-based company
Room to improve
- 🐛 Crashes and bugs
- 🔍 Lack of search functionality
- 🚧 Outdated and basic UI
- 🔻 Slow upload/download speeds
- 📂 Limited file management options
My Cloud Home
From 14K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Reliable backup solution
- 💡 Convenient remote access
- 🔒 Secure personal storage
Room to improve
- 🐛 Connectivity issues
- ⚠️ Limited file management features
- 🔍 Subpar media playback
- 🤔 Confusing setup process
Bugs and requests
Sync
Reported bugs
5 issues- Unreliable camera roll backup
- Inconsistent file sync across devices
- Frequent app crashes and freezes
- Inability to access offline files
- Sync issues when switching devices
Requested features
5 requests- Improved iOS app integration with Files app
- Video playback and streaming support
- Bulk file management (rename, move, delete)
- Advanced sharing options and controls
- Better background sync for photos/videos
My Cloud Home
Reported bugs
3 issues- Frequent app crashes
- Unreliable auto-backup
- Inability to access public folders
Requested features
4 requests- Improved iOS integration
- Bulk file management options
- Support for more media formats
- Customizable folder structure
In-app purchases
Sync
No in-app purchases
My Cloud Home
No in-app purchases
