My Cloud Home vs SnagTrack
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Cloud Home
Centralize all your photos, videos, and files in one location. Access and share your content from any device, anywhere with an internet connection. Automatically back up your phone's media and stream videos on the go.
- Centralized file storage
- Remote access from anywhere
- Automatic phone backup
- Video streaming
- Content sharing
- Search by name or location
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My Cloud Home app Store it all in one place. Access and share it from anywhere. The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection. Access your content on-the-go from anywhere in the world Automatically save the photos and videos from your phone Quickly search through your content by name or location. Play almost any video anywhere Share your memories effortlessly with your friends and family Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately). For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy
SnagTrack
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SnagTrack turns "there's something wrong with this" into a record you can actually send — and prove. Photograph a defect. SnagTrack suggests what it is, how serious it is, and whether a photo is even enough to prove it. You confirm, and it's logged with the date, the room, and the evidence attached. FOR THREE DIFFERENT JOBS Taking over a new home — snag it properly before you sign off, then produce an inspection report your developer can't wave away, and a close-out report when the fixes are done. Moving in, moving out, or buying — rate every room, with photos, and compare move-in against move-out. The condition report states the facts and leaves the deposit conversation to the parties. Something needs fixing — log repairs in a home you own or rent, chase them, and keep a record of what was reported and when. WHAT IT DOES • Suggests the defect for you. Photograph it and the assistant proposes a title, a category and a severity. You always confirm — it suggests, it never decides. • Knows when a photo isn't enough. A drip, a weak flow, a binding door — some defects a still can't prove. SnagTrack says so and asks for what would. • Show it moving. For a live leak or running water, capture a few frames instead of one. No sound, no recording. • Floorplans. Add the plan as a PDF or a photo. Printed room names become tappable rooms, so every defect is pinned where it happened. • Send it, don't just file it. One issue or the whole outstanding list, by WhatsApp or email, to the contact you saved for that property. Free, always. • Warranty deadlines, watched. Your phone reminds you 90, 60, 30 and 7 days before a warranty closes, and on the day. Nothing lapses while you weren't looking. • Before and after. Photos group by stage — as found, in progress, after the fix, recurred — so the history of a defect reads at a glance. • Reports that hold up. Dated, laid out properly, and stamped with a content fingerprint. Once generated, a copy is archived so you can produce the exact document you sent, on the date you sent it. WHAT'S FREE Unlimited properties. Unlimited defects and photos. Sending issues by WhatsApp or email — a single one or your whole outstanding list. Free AI analyses on each property every month, plus an on-device assistant that runs offline at no cost and no limit. And a full watermarked preview of any report before you decide to buy it. WHAT'S PAID The reports. Unlock a property's reports one at a time, unlock every report forever, or go Pro for uncapped AI as well. PRIVACY Photos are yours. They're used to improve defect detection only if you turn that on — it's off by default. Location, if you allow it, is a rough area of about 10 km used to weight defects common to your climate; never your exact address. HONEST ABOUT LIMITS SnagTrack is not a survey and not an engineer. Where a crack might be structural, it says exactly that and tells you to get a professional — it will never tell you something is safe. https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Screenshots
Verdict
The clearest difference is in-app purchases: My Cloud Home at none against SnagTrack's 3. My Cloud Home also leads on device support (3 vs 1) and iOS requirement (15.1 vs 17.0). SnagTrack's advantage is update cadence (fortnightly vs every 2 months). On price and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. SnagTrack sells 3 in-app purchases, starting at $9.99 per month. My Cloud Home asks for nothing beyond the download.
My Cloud Home ships an update every 2 months, SnagTrack fortnightly. The most recent releases landed on October 2, 2026 and September 26, 2026 respectively.
| Parameter | My Cloud Home | SnagTrack |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (14K ratings) — better | — |
| Positive reviews | 39.6% of reviews | — |
| Number of ratings | 14K — better | — |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 104 MB | 18 MB |
| Age rating | 17+ | 4+ |
| Developer | Western Digital Technologies, Inc. | Mohd Elfatih Faisal Mohamed Ahmed |
Bugs and requests
My Cloud Home
Reported bugs
3 issues- Frequent app crashes
- Unreliable auto-backup
- Inability to access public folders
Requested features
4 requests- Improved iOS integration
- Bulk file management options
- Support for more media formats
- Customizable folder structure
SnagTrack
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Cloud Home
No in-app purchases
SnagTrack
- SnagTrack Pro (Monthly)$9.991 Month
- Single Report$14.99
- Unlimited Reports (Lifetime)$39.99








