Mobile JKN vs MySiloam
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mobile JKN
Access comprehensive information about the National Health Insurance program and manage your participation. Easily find details on your membership, healthcare facilities, and contribution payments. The app also facilitates new participant registration and provides timely bill notifications.
- View JKN program information
- Search participant data
- Find healthcare facility locations
- Check contribution bills
- Access Virtual Account details
- Register new participants
- Receive bill notifications
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Pengembangan aplikasi BPJS Kesehatan Mobile merupakan wujud nyata dari komitmen BPJS Kesehatan dalam memberikan kemudahan akses dan pelayanan yang optimal bagi peserta. Melalui aplikasi ini, peserta dapat mengakses beragam informasi terkait program Jaminan Kesehatan Nasional yang diselenggarakan oleh BPJS Kesehatan secara cepat dan mudah, dimanapun dan kapanpun. Beragam fitur yang dapat dipergunakan oleh peserta antara lain: Info Program JKN, menampilkan informasi seputar BPJS Kesehatan Info Peserta, mencari data kepesertaan melalui nomor kartu, NIK atau No Kartu Keluarga Info Lokasi Faskes, mencari dan menampilkan peta lokasi fasilitas kesehetan berdasarkan cabang dan lokasi terdekatnya Info Iuran, mencari informasi mengenai tagihan peserta Info Virtual Account, mencari No Virtual Account peserta berdasarkan NIK Pendaftaran Peserta Baru, mendaftarkan diri anda sebagai Peserta Bukan Penerima Upah Login, Masuk ke Aplikasi BPJS Kesehatan Mobile Notifikasi Tagihan, Notifikasi Tagihan BPJS Kesehatan Untuk informasi lebih lanjut silahkan menghubungi Pusat Layanan Informasi BPJS Kesehatan : Call : 165 Page : https://www.bpjs-kesehatan.go.id Channel Keluhan : https://sipp.bpjs-kesehatan.go.id/sipp/
MySiloam
This app connects you to a large healthcare provider in Indonesia, simplifying your health journey. Book doctor appointments, access medical records, and find hospital information. It also offers health tracking and a diabetes management tool.
- Book doctor appointments
- Access medication history
- Book medical check-ups
- Find hospital information
- Track health aspects
- Manage diabetes
- Symptom checker
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Introducing the official mobile application of Siloam International Hospitals group, MySiloam which connects you to the largest healthcare provider across Indonesia. MySiloam application is born through our commitment to simplify your healthcare journey in our hospital. Through our commitment to continually improve our service to you, the application offers the convenience in maintaining your health on-the-go as you would be able to book your doctor appointment or accessing information within a few clicks anywhere, anytime. To further enhance your healthcare experience, we also provide you with information about our hospitals, aid you in facilitating your medical check up booking, accessing your medication history, and supply you with health tips & articles that are updated regularly. Many of our favorite features include: Book Appointment • Enjoy the convenience of scheduling your doctor appointment with MySiloam. • Reschedule or cancel your appointment directly from app Patient Portal Access your medication history in Siloam Hospitals from 2019, such as: • Drug purchase history • Monitor your current bills and inpatient discharge status • Laboratory and Radiology Result Book Your Medical Check-Up Explore packages or take a 10-minute questionnaire to find out which Medical Check-Up package is best suited for you. Hospital Information • Find the nearest Siloam Hospitals from your place. • View & find our specialists. • Find information about our hospitals including address, room rates, nearest accommodations, contact number, facilities & services that we provide. My Health Tracker Track all your health aspect by logging your exercise, diet, or medicine you take. DiaBISA Easily manage your diabetes with DiaBISA to live a healthy and better life! Keep track of your blood glucose level where you can sync and transfer your data from selected glucometer to DiaBISA. Symptoms Checker Siloam Hospitals, in partnership with Prixa, offers you Symptoms Checker. Through a short, safe, and anonymous list of questions, we will personalize the power of data to assess your risk & empower you with insight to make impactful health decisions. And many more features to come.... Learn more about Siloam Hospitals Group on: http://www.siloamhospitals.com/ “MySiloam, Save Your Time, Improve Your Life” Have a question/ feedbacks? Don’t hesitate to reach us on support.mysiloam@siloamhospitals.com
Screenshots
Verdict
Mobile JKN and MySiloam both sit at 4.7 stars, but that hides the real split: 62% of MySiloam's written reviews are positive against 9% of Mobile JKN's. MySiloam also leads on update cadence (every 3 weeks vs every 3 months). Mobile JKN's advantage is monetization model (free vs free with in-app purchases) and ratings volume (919 vs 67). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Mobile JKN against 4.6 for MySiloam. That said, the two scores are not equally well evidenced: Mobile JKN has 919 ratings behind it against 67, so its average is the more settled of the two. Written reviews are what separate them: 9% of Mobile JKN's written reviews are positive against 62% of MySiloam's.
Mobile JKN ships an update every 3 months, MySiloam every 3 weeks. The most recent releases landed on October 15, 2026 and October 13, 2026 respectively.
| Parameter | Mobile JKN | MySiloam |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (919 ratings) — better | 4.6 (67 ratings) |
| Positive reviews | 9.4% of reviews | 61.8% of reviews — better |
| Number of ratings | 919 — better | 67 |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 220 MB | 259 MB |
| Age rating | 12+ | 4+ |
| Developer | BPJS Kesehatan | Siloam Hospitals |
Customer experience
Mobile JKN
MySiloam
Bugs and requests
Mobile JKN
Reported bugs
15 issues- Captcha not appearing on login screen
- Captcha loading infinitely without completing
- Face recognition verification fails repeatedly
- Camera access permission not available in iOS settings
- OTP codes not being delivered via SMS
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- App crashes when entering email during registration
- App freezes during face verification process
- Login credentials rejected despite being correct
- Healthcare facility change requests failing
- App offline errors despite stable internet connection
- Liveness detection not functioning properly
- Registration process timing out
- Data not syncing after updates
- App inaccessible from outside Indonesia
- Server connection timeout errors
Requested features
10 requests- Biometric authentication via fingerprint instead of face recognition
- OTP delivery via WhatsApp as alternative to SMS
- Ability to edit personal data without visiting office
- Web-based alternative to mobile app
- Support for international access outside Indonesia
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- English language support for foreign users
- Improved camera permission handling on iOS
- Better error messages and troubleshooting guidance
- 24/7 server availability without working hours restrictions
- Faster server response times
MySiloam
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Mobile JKN
No in-app purchases
MySiloam
No in-app purchases
